Deputy Manager
CurrentDirecting all operational aspects including distribution, customer service, human resources, administration and planning in accordance with the company’s objectives, with a team of 50 employees.Providing training, coaching, development and motivation for the team.Developing forecasts, financial objectives, business plans and operations plans.Handled a team of people and successfully managed the team to achieve desired day-to-day goals. Successfully increased the effectiveness and efficiency of Logistics/Transport, Business Development Activity / Documentation / Administration / Branch Management / Operations and Human Resources.Assess local market conditions and identify current and prospective sales opportunities.Manage budget and allocate funds appropriately.Bring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Network to improve the presence and reputation of the branch and company.Recruit, select, train, assign, schedule, coach, counsel and discipline employees.Plan and review compensation actions; enforcing policies and procedures.Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.Analyze process workflow, employee and space requirements and equipment layout; implement changes.Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.Liasioning with Government offices and agencies.