Directing all operational aspects including distribution, customer service, human resources, administration and planning in accordance with the company’s objectives, with a team of 50 employees.Providing training, coaching, development and motivation for the team.Developing forecasts, financial objectives, business plans and operations plans.Handled a team of people and successfully managed the team to achieve desired day-to-day goals. Successfully increased the effectiveness and efficiency of Logistics/Transport, Business Development Activity / Documentation / Administration / Branch Management / Operations and Human Resources.Assess local market conditions and identify current and prospective sales opportunities.Manage budget and allocate funds appropriately.Bring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Network to improve the presence and reputation of the branch and company.Recruit, select, train, assign, schedule, coach, counsel and discipline employees.Plan and review compensation actions; enforcing policies and procedures.Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.Analyze process workflow, employee and space requirements and equipment layout; implement changes.Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.Liasioning with Government offices and agencies.

Key Achievements:Regular visits at Government offices such as Phyto, MCCIA, FSSAI, etc. for clearance and certification purposes.Participated with Research and Development team for development of new products. Associated with International delegates for their business activities and new business ventures to be established in India.Indulged in manufacturing activities through regular visits at factory and understand the function of machineries, manpower and labor management, industrial knowledge, production management, inventory management, warehousing and other industrial compliance & activities.Gained knowledge about food products and relevant industries. Added local sourcing, transportation and geographical knowledge in portfolio.Ventured into sales activities with Sales Head of the company. Explored potential international territories to generate sales.

Key Achievements:Gained knowledge about core banking activities such as finance management, trade and credit management, clearances and compliances, handling documents, foreign remittances and other key EXIM activities of banks.Conducted, managed and organized several exhibitions stalls purchased by the company in Delhi, Mumbai and other cities.Managed Marketing portfolio of new brands with reputed magazines, newspapers, online media and print media.Introduced S.O.P., Organizational charts, Process flow charts, Team allocation, Staff management in company’s structure.Worked under direct reporting authority of Managing Director, Finance Head and General Manager of the company and successfully held a team of four associates under self-authority.Successfully applied for A.E.O. Certification by Government of India to get D.P.D. facility allotted to the company. Successfully applied for International Certifications such as G.R.S. and OEKO Tex allotted to the company.Travelled Pan-India for market research, product development, industrial visits and conduct exhibitions.

Profile:Manage and increase the effectiveness and efficiency of Export & Import Business Development Activity / Documentation / Administration.Communicate with overseas Customers / Suppliers for ordering, scheduling and execution. Maintaining the stock levels of inventory & execution of order pre & post shipment. Conducted meetings and effectively communicated with international Buyers & Suppliers. Prepared and managed meaningful T&A as per the delivery dates.Handled operations of all carriers i.e. Sea, Air, Land, Trouble Shoot all issues of Loading, Trans-shipments and Final Deliveries. Negotiation & Liasioning with supplier / freight forwarder / Transporter / Customs / Clearance of Accounts & Insurance for smooth Exports receipt & payment.Maintained proper records for documentation and filed them in an organized wayCommunicate / correspond with International Agents and Consignees; sent pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and delivery of shipments.Follow up of Drawback, EP copy, A.R.E. 1, G.S.P. Interface with ports, customs and external Inspection authorities for documentation, goods clearance and other routine matters. Kept a regular update on documents of the shipments (Invoice, Packing list, Bill of Lading, APTA, Letter of Credits etc)Preparation and submission of MIS reports.

Collaborated with marketing departments to analyze market activitiesManaged communication with technical departments and performed various tests to ensure optimal quality of products Visited Spinning mills all over India to analyze quality and process evaluationConducted meetings and effectively communicated with international buyersPrepared and managed meaningful T&A as per the delivery dates Co-ordination with suppliers for sampling, order placements, production follow-ups, quality controlKept a regular update on documents of the shipments (Invoice, Packing list, Bill of Lading, APTA, Letter of Credits etc)New product development and executions.

Basic Profile was to Scrutinies and Details updation of the Web-Trade [ICICI Direct.com (Online Share Trading)] account opening forms. Details updation used to be done on the particular server of the bank which is known as ICICI Customer Information System. Was also a part of 'Fraud Prevention Team'. Being a part of this team was an amazing experience. Learned a lot about the authorization and legalization of the legal Government Documents, such as Pan cards, Driving license, Voters cards, Bills, Policies, and several similar utilities. During this period I got several Rewards, Prize and Recognition for preventing frauds on major basis.Also attended and conducted several meetings and trainings.I got the best knowledge about the Banking sector as well as International Certification Systems such as Level upgradations from New York Stock Exchange, Six-Sigma, Share Trading, IPOs with different types of investment in sharing, etc.etc.

All I need to do here is update all the specific information about the customer on the particular server of the bank.It was a hectic job since we used to work round the clock.