Aziz Khan

Aziz Khan Email and Phone Number

OTB Manager - Customer Service @ Mondelēz International
Saudi Arabia
Aziz Khan's Location
Jeddah, Makkah, Saudi Arabia, Saudi Arabia
About Aziz Khan

Experienced Supply Chain Development with customer, more than 10 years of working in FMCG MNCs. Skilled in Negotiation, Business Planning, Analytical Skills, and Management.

Aziz Khan's Current Company Details
Mondelēz International

Mondelēz International

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OTB Manager - Customer Service
Saudi Arabia
Employees:
45909
Aziz Khan Work Experience Details
  • Mondelēz International
    Otb Manager - Customer Service
    Mondelēz International
    Saudi Arabia
  • Mondelēz International
    Customer Service Otb Manager
    Mondelēz International Nov 2022 - Present
    Jeddah, Makkah, Saudi Arabia
    -Driving Sub-regional Supply Chain strategy in alignment with the global and regional direction -- -Provide ongoing guidance and consultation to country supply chain teams, including cascading global and regional supply chain strategies. Bridge between all chapters and networks to design an effective Supply Chain operating setup-Efficiently manage and optimize the distribution process that ensures the product availability at distributors' end
  • Mondelēz International
    Customer Logistics Development Specialist
    Mondelēz International Jan 2016 - Mar 2024
    Jeddah, Saudi Arabia
    • Improved and maintain monthly CFR rate at 96% • Panda WOS analysis & raise an alarm where necessary to avoid Damage & Expiry• Analyze Panda DC Ageing stocks to avoid D&E returns • Weekly MLS reporting and drive opportunities to sales team for improving shelf availability • Developed and improved the ISA report for MT customer from average of 76% to 90% • Monitor Inventory levels and recommend increase in inventory based on the supply constraints or demand fluctuation• Supporting commercial teams with stock availability in case of additional market demand• Inbound operations leadership to ensure stock arrival for current and next month • Plan the regional warehouse availability and distribution as per demand regional split across 3 warehouses of KSA to minimize supply cost and availability for sales team.• Stock risk highlight for sales team to anticipate the correct target achievement.• Monthly SAMBC meeting with Panda and Carrefour Supply Chain teams of Beverage, Biscuits & Cheese to bridge the supply gaps• Analyze customer returns - Controlled national rejection from 7.4% to 1.6% in 2015• Developed the old manual order processing to automatic order processing method. Saving time and cost of OTC• Created processes and approval matrix for CS&L, OTC & WH team to control workflow of return orders.• Manage Panda order management and delivery shipment• Analyze Panda Sell-in/Sell-out Forecast Error & Bias and instigate commercial and Demand Planning team• Manage BO team from order creation to delivery• Support on liquidation of low shelf-life stock to minimize the expired stock• Daily operational meeting with supply team to tackle the inbound and logistical challenges• Improve and manage OTIF above 98%• Manage the MDF, master data with Panda and MT customers and update it monthly, includes listing/delisting, price issues, TiHi issues etc.• Manage BO team from order creation to delivery• Achieved best cost to serve for Panda al 1.6 SR/Cs
  • Mondelēz International
    E2E Development Specialist
    Mondelēz International Jan 2015 - Dec 2015
  • Mondelēz International
    Customer Service Development, Ksa
    Mondelēz International Aug 2014 - Dec 2014
    Jeddah
  • Saudi Goody Products Marketing Company
    Channel Development Manager
    Saudi Goody Products Marketing Company Jan 2014 - Aug 2014
    Jeddah
    Channel Development Manager- Manage distributor from the perspective business directions, improvement areas and tackle the weakness.- Design initiatives to penetrate existing market and find new markets. - Provide the distributor with incentive schemes to motivate the sales force. - Visit the market to understand the business, seek potential and recover lost sales. - Track the sales achievement/growth and analyse the data to improve schemes by channel - Control the annual spending budget
  • Iatco
    Cbd Section Manager
    Iatco Mar 2010 - Dec 2013
    Jeddah
    Customer Business Development (CBD); P&G, CLOROX, PRINGLES & PURINA.Leading a team of 14 Outsourced Merchandisers & Managing one of the top accounts in Jeddah & Makkah, handling sales volume and in-store - Bindawood. 2- Maintaining Sustainable Sales Growth (at least 15% monthly average growth) and minimizing the cost 3- Developing and building positive relationships with my customers to support achievement of forecasted volume targets 4- Ensure presenting, signing and implementing Merchandising agreements by customer by outlet as per the principals guidelines to achieve superior in-store presence. 5- Implementing monthly initiatives 6- Ensuring 75% of my time is spent in the field to understand customer systems/needs. Develops effective approaches that exploit these systems for better business results and assessment and development for merchandisers field performance. 7- Developing Joint Business Plan that includes Shopper Marketing ideas, In store Solutions and Shopper research and design a promotional calendar with the key customer that is in line with the company's Initiatives Master Plan to achieve competitive advantage 8- Reporting competitive activities in the market with recommended actions to maintain competitive edge. 9- Reducing the shelf out-of-stock and maitain it below 3% of total range
  • Iatco
    Sap Power User
    Iatco Jun 2010 - Nov 2010
    Jed-Ryd-Dmm
    I have worked in SAP implementation project in the IATCO. My main contribution was to sales and CRM modules and primary responsibility included analysis of workflow and business process in operation area, and providing feedback to the implementation team about standardization and customization.
  • Grey Group
    P&G Account Manager
    Grey Group Apr 2009 - Feb 2010
    Jeddah
    Led holistic advertising for P&G products (Fairy and Downy) from strategy through execution in the Arabian Peninsula. Championed multichannel product marketing campaigns supporting P&G’s largest and highest priority product launches. Conceptualized, pitched, and led production of 7 TV commercials in just 1 year targeting conservative, family-oriented market. Won the best print award of middle east for Fairy Cold Active.

Aziz Khan Skills

Business Planning Business Development Management Strategy Integrated Marketing Team Management Advertising Sales Fmcg Leadership Key Account Management Brand Management Negotiation Customer Service Marketing Strategy Key Account Development Account Management Brand Development Sales Operations Sales Management Bilingual Marketing Communications Cross Functional Team Leadership Microsoft Excel Product Marketing Microsoft Office Entrepreneurship Supply Chain Management Strategic Planning Analysis Marketing

Aziz Khan Education Details

  • University Of South Africa/Universiteit Van Suid-Afrika
    University Of South Africa/Universiteit Van Suid-Afrika
    Marketing

Frequently Asked Questions about Aziz Khan

What company does Aziz Khan work for?

Aziz Khan works for Mondelēz International

What is Aziz Khan's role at the current company?

Aziz Khan's current role is OTB Manager - Customer Service.

What schools did Aziz Khan attend?

Aziz Khan attended University Of South Africa/universiteit Van Suid-Afrika.

What skills is Aziz Khan known for?

Aziz Khan has skills like Business Planning, Business Development, Management, Strategy, Integrated Marketing, Team Management, Advertising, Sales, Fmcg, Leadership, Key Account Management, Brand Management.

Who are Aziz Khan's colleagues?

Aziz Khan's colleagues are Rakesh Gaur, Zaid Sabjee, Mallory Astengo, Johnny Furukava, Gurkan Gencoglu, Franco Velez, Tiago Antonio Da Silva.

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