Currently working on the GAP TEAM (OLD NAVY-INFANTS/TODDLERS & GIRLS DEPT-NEW DEVELOPMENTS). I previously worked on the Levi's Production Team (Signature, Denizen, 48XX-Red Tab & Silver Tab) until October 2022.Led the successful development and delivery of over 300 new products across Infant, Toddlers, Kids, Women's, and Men's Denim categories, managing all aspects from costing and sourcing to sample development and garment testing.Achieved a 10% cost reduction and a 12%… Show more Currently working on the GAP TEAM (OLD NAVY-INFANTS/TODDLERS & GIRLS DEPT-NEW DEVELOPMENTS). I previously worked on the Levi's Production Team (Signature, Denizen, 48XX-Red Tab & Silver Tab) until October 2022.Led the successful development and delivery of over 300 new products across Infant, Toddlers, Kids, Women's, and Men's Denim categories, managing all aspects from costing and sourcing to sample development and garment testing.Achieved a 10% cost reduction and a 12% decrease in lead times through effective vendor negotiations and process optimization.Enhanced product quality by implementing stringent QC measures, resulting in 90% of products meeting buyer standards and significantly reducing rework time.Directed and coordinated cross-functional teams of 64 personnel across 5 factories and 3 washing plants, ensuring timely completion of projects and maintaining high-quality standardsManaged garment sample processes with precision and attention to detail, aligning with buyer specifications and quality standards to ensure customer satisfaction.Orchestrated the procurement and selection of garment fabrics, accessories, and trims, ensuring timely acquisition and availability to support sampling schedules.Secured buyer approvals and upheld rigorous product quality standards throughout the sampling cycle, reinforcing brand reputation and customer trust.Maintained meticulous merchandising reports and data, diligently updated time and action plans (TNA), ensuring effective project management and timely task completion Show less

Secured 47 new clients across multiple states, including 4 on lucrative 3-year retainership contracts, through strategic prospecting and relationship building.Increased revenue by 44.4%, reaching ₹13 crore, by streamlining comprehensive record-keeping of sales, revenue, and invoices, supported by robust processes and systems.Achieved an 88% client retention rate by cultivating long-term relationships, providing reliable feedback, and delivering exceptional after-sales… Show more Secured 47 new clients across multiple states, including 4 on lucrative 3-year retainership contracts, through strategic prospecting and relationship building.Increased revenue by 44.4%, reaching ₹13 crore, by streamlining comprehensive record-keeping of sales, revenue, and invoices, supported by robust processes and systems.Achieved an 88% client retention rate by cultivating long-term relationships, providing reliable feedback, and delivering exceptional after-sales support.Boosted productivity by 30% month-over-month by establishing a dedicated customer service team of 10 personnel and optimizing operations and processes.Improved efficiency by 35% and achieved 89% timely order fulfilment by implementing the Tally ERP system and FIFO inventory method.Negotiated favourable contracts with 2 strategic partners and vendors across 5 states, resulting in 40% cost savings and operational efficiencies.Converted 18% of prospects into long-term clients by fostering strong relationships with key stakeholders and decision-makers through exceptional relationship management.Enabled the sales team to surpass targets by 19% by implementing innovative sales strategies and comprehensive training programs.Formulated growth strategies that effectively balanced financial objectives with heightened customer satisfaction, driving overall business success.Led market research initiatives to pinpoint emerging markets and anticipate evolving customer demands, enabling proactive business decisions.Championed the promotion of company products and services, adeptly aligning offerings with client objectives and needs to drive sales growth.Cultivated enduring relationships with both new and existing clients, nurturing a loyal customer base and enhancing brand reputation.Mentored and developed entry-level staff members into proficient sales professionals, fostering a high-performing sales team and contributing to organizational growth. Show less

Achieved a 20% increase in engagement and conversions by optimizing social media marketing activities, including planning, implementation, and budget management.Drove 30% year-over-year digital growth by establishing a strategic digital marketing foundation with comprehensive plans and processes.Generated a 60% increase in brand awareness and a 50% uplift in website traffic by orchestrating social media campaigns for over 100 product launches.Achieved a 12% growth in the… Show more Achieved a 20% increase in engagement and conversions by optimizing social media marketing activities, including planning, implementation, and budget management.Drove 30% year-over-year digital growth by establishing a strategic digital marketing foundation with comprehensive plans and processes.Generated a 60% increase in brand awareness and a 50% uplift in website traffic by orchestrating social media campaigns for over 100 product launches.Achieved a 12% growth in the follower base and a 22% improvement in engagement rates year-over-year through the development of an engaging content strategy.Boosted ROI by 20% through data-driven recommendations based on analysis of social media metrics and consumer insights, optimizing content strategyOrchestrated seasonal digital marketing brand campaigns, driving creative development, website enhancements, and agency collaboration.Devised compelling social media strategies, resulting in expanded audience reach, heightened web visibility, and increased brand recognition.Evaluated the performance of social media campaigns using sophisticated dashboards, media analytics tools, and key performance indicators (KPIs), enabling data-driven decision-making.Directed all aspects of Search Engine Marketing (SEM) activities, from campaign planning and execution to budget oversight and performance evaluation, resulting in enhanced campaign effectiveness and ROI.Fostered seamless collaboration between Marketing, Sales teams, and agency media partners, facilitating the collection of data for analyzing the efficacy and ROI of brand management initiatives.Led a multidisciplinary team of graphic designers, photographers, and content writers, overseeing the management of all social media platforms, website content, and offline advertising campaigns.Spearheaded the planning and implementation of a digital marketing framework aligned with organizational objectives, laying the foundation for future growth and success. Show less

• Reviewing and planning customer financial profiles by creating, managing and advising their customized portfolios • Acquiring new clients & selling mutual fund products• Communicating with the fund houses and pitching the clients regarding new NFOs. NPOs for the website• Working with the in-house research team and deciding the best products for the clients as per their risk aptitude

• Handling Customers queries regarding the MyUniverse website• Providing support on calls, live chats and emails• Solving the customer grievances, technical queries regarding the website• Coordinating with the technical team about the issues on the site• Creating FAQs and other content required by the customer to understand the website better• Training new joinee regarding the process

• Handled the Australian Operation for Vodafone• Attending calls for postpaid care department for initial six months of joining• Moved to prepaid care department • Relationship Building• Selected as one of the team member for the formation of pilot team ‘Transfer of title’. Department was formed for transferring the contract from either plan/customer/business to another plan/customer/business