Muhammad A. Email & Phone Number

Egypt

As Sales Operations Manager for a travel company specializing in conference and events management, I led transformative initiatives that significantly boosted revenue and optimized operational efficiency. In my first year, I achieved a 300% increase in sales revenue by designing innovative sales strategies and strengthening client relationships within the corporate and events sector.A key achievement was implementing a remote sales team strategy, which not only increased revenue but also reduced operational costs by 35%. This strategic shift, introduced four years before the COVID-19 pandemic, prepared the company for the global transition to remote work. As a result, when the pandemic severely impacted the travel industry, our company experienced minimal losses. We were able to quickly resume operations and maintain a competitive advantage over competitors, particularly those starting remote operations for the first time.

As a Senior Sales Executive at Wisdek Corp., I successfully promoted online marketing solutions for SMBs in Australian market, built targeted prospects databases, and achieved a record-breaking 50% of CAI channel sales in Dec 2013.

As the director of Operations for the first international project for Etisal International Co (Talk3), I spearheaded the growth of the sales team, expanding from 8 to +50 agents. This led to a remarkable 600% revenue increase for the company. Additionally, I successfully negotiated the relocation of 4 operational teams from Melbourne to Cairo, streamlining operations and maximizing efficiency. One of my key achievements includes selling +10,000 Lines to SMBs in 2013, demonstrating my strong sales skills and strategic approach.

• Exceeded first year sales target by implementing strategic initiatives and motivating team members.• Developed an in-house training program resulting in the top performer of Oct 2012 becoming the company's top producer by Mar 2013.

• Led the formation of the first sales team at SELLGATE Sales Outsourcing AG, increasing sales revenue through restructuring sales scripts and generating leads.• Trained and mentored 6 sales agents to improve their sales techniques and achieve targets.• Implemented new sales strategies that resulted in a remarkable increase in sales revenue within the first quarter.

• Proficient in processing itinerary modifications using SABRE GDS system with high accuracy.• Delivered exceptional customer service resulting in numerous recognition emails.• Consistently met monthly KPIs as a Travel Consultant at Teleperformance.

Cairo

• Achieved top sales by promoting Google Listings to SMBs in US, Canadian, and Australian markets, introducing new lead generation techniques.• Developed a CRM system using Excel spreadsheets to streamline client management processes at Wisdek Corp.• Implemented innovative strategies to drive sales growth and enhance customer relationships.• Demonstrated strong skills in sales, lead generation, and client management.

• Enhanced online listings to boost businesses' online visibility in the US.• Initiated successful campaigns for Sally Hansen & Verizon.• Recognized as the top team producer 7 times at AMECO Tech.

Nanodegree Program, Advanced Data Analysis

Nanodegree Program, Data Analysis Professional

Bachelor Of Science - Bs, Double Major Zoology & Chemistry