User Researcher
Current- Discovery Phase Research: Ownership of the discovery phase research process, defining research objectives, strategies, and methodologies to acquire valuable insights.- User-Centric Insights: Conducted comprehensive user interviews, surveys, usability testing, and other pertinent research activities to unearth user pain points, preferences, and motivations.- Persona Development: Crafted well-defined user personas grounded in research findings to ensure that the entire team possessed a clear understanding of our target audience.- Collaborative Approach: Collaborated closely with product managers, designers, and developers, effectively integrating user research findings into the product development process.- Hypothesis Testing: Formulated and validated hypotheses to substantiate product concepts, features, and design choices.- Data Analysis: Analyzed both qualitative and quantitative data from several streams, coalescing learnings and extracting actionable insights that informed product strategy and design.- Backlog of Research Learnings: Maintained a backlog of findings from the research conducted for post MVP improvements.- Usability Evaluations: Performed usability assessments and user testing to pinpoint areas for improvement and validate design solutions.- Documentation and Reporting: Prepared comprehensive research reports and presentations, adeptly conveying research findings and recommendations to cross-functional teams and stakeholders.- User Research Framework Development: Developed a comprehensive User Research Framework and How-to guides to streamline insight gathering and analysis, improving project effectiveness and guiding product development decisions.