TruOI (formerly called iDashboards), specializes in working with executive leaders and their team members to accelerate growth, increase organizational profitability and team member ROI in real time. We do this by integrating all technology software (both corporate and unit location) under one operational intelligence umbrella platform. Our Operational Intelligence (OI) success system, combines all company-wide KPIs, P and Ls, proformas, reporting, document and forms, team learning and training, automated coaching and best practices into an interactive, company-wide performance management system.One Platform, One Sign-On, One Cost. TruOI is easy to use, easy to expand and inexpensive to own and operates on any device.TruOI operates both domestically and internationally and currently has in excess of 3,000 clients including franchises, corporate chains, manufacturing, healthcare, financial, hospitality and retail companies. Organizations that use our success platform include Signal 88, Honest 1, Right at Home, Walt Disney, Pepsi, U of Maryland, Bell Canada, NASA and many, many more.

Headquartered in Troy, Mich., with customers in more than 40 countries worldwide, iDashboards provides easy-to-use, visually-appealing and cost-effective dashboard software for clients in a wide variety of industries—including higher education, healthcare, logistics, finance, manufacturing and more. With customizable and flexible dashboard solutions that easily integrate with key data sources, iDashboards clients can quickly and effectively view and analyze their critical performance metrics—ultimately leading to enhanced decision-making capabilities.Senior Principal Technical Consultant• Conduct onsite and remote consulting engagements with iDashboards customers. Engagements range from 3 days to multiple weeks• Install iDashboards application, work with Java application servers, relational databases, and ODBC/JDBC drivers• Work with customers to analyze and learn their Key Performance Indicator (KPI) data and creatively design dashboards around customer requirements• Support the customer dashboard development project, including project management, planning, execution and leading business discussions• Lead classroom-style training on the iDashboards product suite. Also, discuss data architecture and dashboard design concepts• Collect and format KPI data from multiple data sources, including Excel data manipulation and SQL query creation for data extraction from databases• Manage to change customer expectations and unexpected roadblocks

Headquartered in Troy, Mich., with customers in more than 40 countries worldwide, iDashboards provides easy-to-use, visually-appealing, and cost-effective dashboard software for clients in a wide variety of industries—including higher education, healthcare, logistics, finance, manufacturin,g and more. With customizable and flexible dashboard solutions that easily integrate with key data sources, iDashboards clients can quickly and effectively view and analyze their critical performance metrics - ultimately leading to enhanced decision-making capabilities.Principal Technical Consultant• Conduct onsite and remote consulting engagements with iDashboards customers. Engagements range from 3 days to multiple weeks• Install iDashboards application, work with Java application servers, relational databases, and ODBC/JDBC drivers• Work with customers to analyze and learn their Key Performance Indicator (KPI) data and creatively design dashboards around customer requirements• Support the customer dashboard development project, including project management, planning, execution and leading business discussions• Lead classroom-style training on the iDashboards product suite. Also, discuss data architecture and dashboard design concepts• Collect and format KPI data from multiple data sources, including Excel data manipulation and SQL query creation for data extraction from databases• Manage to change customer expectations and unexpected roadblocks

Headquartered in Troy, Mich., with customers in more than 40 countries worldwide, iDashboards provides easy-to-use, visually-appealing and cost-effective dashboard software for clients in a wide variety of industries—including higher education, healthcare, logistics, finance, manufacturing, and more. With customizable and flexible dashboard solutions that easily integrate with key data sources, iDashboards clients can quickly and effectively view and analyze their critical performance metrics - ultimately leading to enhanced decision-making capabilities.Senior Technical Consultant• Conduct onsite and remote consulting engagements with iDashboards customers. Engagements range from 3 days to multiple weeks• Install iDashboards application, work with Java application servers, relational databases, and ODBC/JDBC drivers• Work with customers to analyze and learn their Key Performance Indicator (KPI) data and creatively design dashboards around customer requirements• Support the customer dashboard development project, including project management, planning, execution, and leading business discussions• Lead classroom-style training on the iDashboards product suite. Also, discuss data architecture and dashboard design concepts• Collect and format KPI data from multiple data sources, including Excel data manipulation and SQL query creation for data extraction from databases• Manage to change customer expectations and unexpected roadblocks

Analyzed publishing systems on Windows, Unix, and Linux platforms at various customer sites and created specifications describing the future system infrastructure.Drafted project plans (timelines, implementation phases, milestones, resources) and obtained acceptance by all parties involved (internal and external).Conducted presentations, initiated meetings, and performed training sessions throughout the project execution.Supervised the basic system environment setup (servers, Sybase, users, FTP, file systems) to start the actual installation process.Performed system setups (basic data, database tables), conducted first initial system tests, and supported customers in the process of learning the new system.Supported the internal quality assurance team (QA) to speed up the delivery of new or fixed software modules.Acted as subject matter expert for 3rd party vendors and customers regarding the XML interface set up with other systems (advertising, editorial, output, press).Achieved a high level of customer satisfaction by providing excellent customer support (24/7) to ensure a flawless production environment.Prepared demo systems (VMware) for trade shows, and customer visits and also supported the sales team with their sales efforts.Supported customers with their efforts to reduce costs by converting their current ppi system environment into a virtual system environment (VMware).

Analyzed mainframe CICS/DB2/IMS applications written in Cobol for a possibleY2k remediation in India.Ensured that all application components (source code, copybooks, JCL, etc.) were "packaged" together and transferred to India.Involved in test procedures after the re-mediated applications were delivered back from India.In charge of project timelines for several project teams at the end of this project.

Analyzed mainframe CICS/IDMS applications written in Cobol for a possible Y2K remediation process.Changed the Cobol code, analyzed and fixed compilation errors, and tested the changed applications.Participated in technical meetings with the application project leader to resolve issuesdue to the remediation process.Researched mainframe system-related problems and made system set-up changes if necessary.

Involved in the design and programming of a customized international freight transportation system written in Cobol.Conducted on-site training of client technical and user staff after the installation and set up of the system.Responsible for all mainframe and international projects about the support and maintenance of the applications.In charge of the hiring and training of new employees, and evaluated their performance after the end of the probation time.

Developed and tested software programs in Cobol for different industries (publishing and banking) in a mainframe environment.Analyzed and revised a software application for handheld devices written in a proprietary programming language.Maintained an in-house timekeeping software application written in C.

Involved in the design and programming of a workflow solution that could handle all tasks of the export business (Windows, Micro Focus Cobol).

Project leader for the reorganization of a warehouse in Berlin, Germany. Involved in the analysis of the existing workflow, the documentation of the proposed new workflow, and the implementation of the new workflow.