Azlan Osman Email and Phone Number

1. Build and develop relationship with business partners from various distribution channel including brokers, agents and direct clients.2. Manage worksite marketing portfolio of Aig Malaysia, including fully in charged of product cycle management.3. Evaluate, underwrites new and renewal applications following the company guideline to determine insurance risks and premiums.4. Engaged in ad-hoc projects including development of new product and product enhancement including UAT testing.5. Study processes and make changes to apply business efficiency and eliminate redundancy. 6. Study market movement and provide feedback for improvements.7. Provide consultative advise to clients on risk management and cost containment.8. Reviewing portfolio performance, growth and apply necessary corrective measures to ensure profitability.9. Quarterly self-audit to ensure adherence to all internal and external compliance standards.10. Lead broking portfolio which includes the delivery of growth and profitability. This includes the over all P&L, product journey and services.11. Prepare and present periodic report on performance.12. Plan, strategize , guide and coordinate with the team in building pipeline and meeting business targets.13. Review referrals and provide technical advise in relation to niche industries and provide coverage advise to clients based on market benchmark.14. Coordinate with internal stakeholders in various matters in ensuring highest level of service delivery. This includes operation, claims, finance team and others.15. Launch soft facility with broker and agents (business exclusivity)Achievements:1. Consistant delivery of financial targets for more than 8 years2. Consistant portfolio growth with consistant improvement on overall target loss ratio3. Consistant growth of market penetration 4. Automation of processes to optimize resources and delivering best services5. Launch business exclusivity with partners

1. Build and develop relationship with business partners from various distribution channel including brokers, agents and direct clients.2. Leading worksite marketing book of Aig Malaysia, including fully in charged of product cycle management.3. Evaluate, underwrites new and renewal applications following the company guideline to determineinsurance risks and premiums4. Engaged in ad-hoc projects including support development of new product and product enhancement5. Study processes and make changes to apply business efficiency and eliminate redundancy.6. Plan , strategize and execute accordingly to new business and renewal business target in varios distribution channel while ensuring growth and profitability.7. Study market movement and provide feedback for improvements8. Provide consultative advise to clients on risk management and cost containment9. Reviewing portfolio performance, growth and apply necessary corrective measures to ensure profitability.10. Provide support and guidance to other team members in daily challenges11. Quarterly self-audit to ensure adherence to all internal and external compliance standards12. Preparing and presenting tender documents

1. Build and develop relationship with business partners from various distribution channel including brokers, agents and direct clients.2. Leading worksite marketing book of Aig Malaysia, including fully in charged of product cycle management.3. Evaluate, underwrites new and renewal applications following the company guideline to determineinsurance risks and premiums4. Engaged in ad-hoc projects including support development of new product and product enhancement5. Study processes and make changes to apply business efficiency and eliminate redundancy.6. Plan , strategize and execute accordingly to new business and renewal business target in varios distribution channel while ensuring growth and profitability.7. Study market movement and provide feedback for improvements8. Provide consultative advise to clients on risk management and cost containment9. Reviewing portfolio performance, growth and apply necessary corrective measures to ensure profitability.

1. Build and develop relationship with business partners from various distribution channel including brokers, agents and direct clients.2. Leading worksite marketing book of Aig Malaysia, including fully in charged of product cycle management.3. Evaluate, underwrites new and renewal applications following the company guideline to determineinsurance risks and premiums4. Engaged in ad-hoc projects including support development of new product and product enhancement5. Study processes and make changes to apply business efficiency and eliminate redundancy.6. Plan , strategize and execute accordingly to new business and renewal business target in varios distribution channel while ensuring growth and profitability.7. Study market movement and provide feedback for improvements

1. Building and maintaining business relationships with clients.2. Help client to evaluate risk, advising current and future insurance needs.3. Researching insurance policies and products4. Negotiating terms with client and insurance providers5. Explaining terms to client6. Provide detailed breakdown information to assist in collection7. Advising client on making a claim 8. Prepare renewal reports

Concierge Department1. Manage guest/customer complaints.2. Managing mail, luggage and deliveries.3. Perform basic administrative/secretarial/reception duties.4. Greet guests at the entrance and assist in verifying appointments or reservations