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Muhammad Azlan Email & Phone Number
Lead Analyst - Group Application Support
at
AIA Digital+
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead Analyst - Group Application Support
Location
Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company size
Who is Muhammad Azlan? Overview
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Quick answer
Muhammad Azlan is listed as Lead Analyst - Group Application Support at AIA Digital+, a with 46340 employees, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Muhammad Azlan.
Muhammad Azlan previously worked as Application Support Analyst at Petronas Digital Sdn Bhd and Sales & Application Support Engineer at Transwater Api. Muhammad Azlan holds Master Of Science - Ms, Computer System Engineering, Cgpa 4.00 from Utm.
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AIA Digital+
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Profile bio
About Muhammad Azlan
Performance-driven Application Support Engineer with over 10 years of experience in the Oil and Gas and Digital sectors in providing technical assistance to clients globally. The unique combination of disciplines that your organization requires to solve the technical issue that involves multidiscipline understanding. Passionate IT support with a proven history of delivering high-quality customer experience with an ability to thrive in a dynamic, fast-paced environment. Looking for the opportunity to improve the organizational ability to exceed corporate goals, and help honour long-term commitments made to customers, stockholders, employees and the communities in which we live.
Current workplace
Muhammad Azlan's current company
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Aia Digital+
6 roles
Muhammad Azlan work experience
A career timeline built from the work history available for this profile.
Lead Analyst - Group Application Support
Current• Leads the application support team in managing, troubleshooting, testing and resolving issues related to SAP Concur, SAP Ariba & SAP HCM for AIA global users.• Develop and maintain documentation for configuration, support processes and issue resolution.• Collaborate with other teams, such as SAP BASIS, INFRA, Procurement and Finance teams, during upgrades, root cause analysis, and major incidents.• Provide knowledge transfer sessions, training, and guidance to internal and end-users.• Focal tester for Automated Regression Testing for SAP ERP applications.
Aug 2023 - Present
Application Support Analyst
• Monitor, provide solutions and resolve SAP FICO, SAP HCM and SAP Ariba SAP Concur support tickets as per SLA.• Works closely and collaborates with other teams during urgent requests, incidents, and application maintenance.• Management, and Knowledge Management.• Responsible to generate daily performance report using Power BI dashboard and MS Excel and present to the management• Conduct SAP Concur training session and knowledge transfer to user and team member for new enhancement.• Perform continuous planning for efficiencies - job throughput, FCR resolution times, service improvements and process improvements.ITIL® 4 Foundation Certified, 21 June 2019SDI© - Service Desk Institute Analyst Certified, 14 Nov 2018
Oct 2017 - Mar 2022
Feb 2015 - Jun 2017
Application Engineer
Hayy Corporation Sdn Bhd
Oct 2012 - Jan 2015
Internship Trainee
Jun 2012 - Aug 2012
Team & coworkers
Colleagues at AIA Digital+
Other employees you can reach at aia.com. View company contacts for 46340 employees →
YM
Yixin Ma
Colleague at Aia Digital+Greater Melbourne Area, Australia
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冯
冯俊雄
Colleague at Aia Digital+Guangzhou, Guangdong, China
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郑
郑进勇
Colleague at Aia Digital+Huangpu District, Shanghai, China
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周
周月贵
Colleague at Aia Digital+Guangzhou, Guangdong, China
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AC
Augustine Cyril C K Chow, Phd
Colleague at Aia Digital+Hong Kong Sar, Hong Kong
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DW
Danyelle Watson
Colleague at Aia Digital+Greater Brisbane Area, Australia
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吕
吕慧仪
Colleague at Aia Digital+Foshan, Guangdong, China
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EC
Elmo Chu
Colleague at Aia Digital+Hong Kong Sar, Hong Kong
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AL
Agnes Lo
Colleague at Aia Digital+Muar, Johore, Malaysia
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温
温学儒
Colleague at Aia Digital+Suzhou, Jiangsu, China
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Yixin Ma
Colleague at Aia Digital+Greater Melbourne Area, Australia
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冯
冯俊雄
Colleague at Aia Digital+Guangzhou, Guangdong, China
View →
郑
郑进勇
Colleague at Aia Digital+Huangpu District, Shanghai, China
View →
周
周月贵
Colleague at Aia Digital+Guangzhou, Guangdong, China
View →
AC
Augustine Cyril C K Chow, Phd
Colleague at Aia Digital+Hong Kong Sar, Hong Kong
View →
DW
Danyelle Watson
Colleague at Aia Digital+Greater Brisbane Area, Australia
View →
吕
吕慧仪
Colleague at Aia Digital+Foshan, Guangdong, China
View →
EC
Elmo Chu
Colleague at Aia Digital+Hong Kong Sar, Hong Kong
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AL
Agnes Lo
Colleague at Aia Digital+Muar, Johore, Malaysia
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温
温学儒
Colleague at Aia Digital+Suzhou, Jiangsu, China
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2 education records
Muhammad Azlan education
Master Of Science - Ms, Computer System Engineering, Cgpa 4.00
Bachelor'S Degree, Mechanical Engineering
FAQ
Frequently asked questions about Muhammad Azlan
Quick answers generated from the profile data available on this page.
What company does Muhammad Azlan work for?
Muhammad Azlan works for AIA Digital+.
What is Muhammad Azlan's role at AIA Digital+?
Muhammad Azlan is listed as Lead Analyst - Group Application Support at AIA Digital+.
Where is Muhammad Azlan based?
Muhammad Azlan is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with AIA Digital+.
What companies has Muhammad Azlan worked for?
Muhammad Azlan has worked for Aia Digital+, Petronas Digital Sdn Bhd, Transwater Api, Hayy Corporation Sdn Bhd, and Jvc.
Who are Muhammad Azlan's colleagues at AIA Digital+?
Muhammad Azlan's colleagues at AIA Digital+ include Yixin Ma, 冯俊雄, 郑进勇, 周月贵, and Augustine Cyril C K Chow, Phd.
How can I contact Muhammad Azlan?
You can use AeroLeads to view verified contact signals for Muhammad Azlan at AIA Digital+, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Azlan attend?
Muhammad Azlan holds Master Of Science - Ms, Computer System Engineering, Cgpa 4.00 from Utm.
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