Azlan Zainal Email and Phone Number

Business Intelligence (Tableau, Business Objects, Informatica), Workplace Automation (Chatbot DialogFlow, RPA UiPath, Workflow Pega/Nintex), Data Mgmt (Data Quality IDQ, CRM, MDM)

Leadership Managed requirement, design, development of insurance/takaful policyholder deceased status against National Registration to ensure the Insurance/Takaful operators actively responded to disbursing fund to nominees Managed requirement, design, development of summarizing selected services subscribed by bank customers Managed exploration, and initiation phases of new Financial Intelligence solution with Analytics capabilities to handle money laundering activities, fund for terrorism, and other crimes Managed requirement, design, development of multidimensional IBM Cognos TM1 data cubes for Bank Negara statistical reporting & analysisInnovation & Process Improvement Re-engineered and documented business processes between IT and user departments Proposed and advised development of safety evacuation list by leveraging Access Cards Proposed and advised implementation of video conferencing enterprise-wide at Bank Negara First champion of Most Ideas Contributed to new IT Innovation/Change programData Modeling & Data Management Designed data model for OpenData API of Banking and Insurance industries, collaborated with financial institution players, insurance/takaful operators, and market aggregators Trained and coached data modelers, enabled them to design XBRL model for financial taxonomy

IT Management & Leadership • Ensured 99.99% applications availability and zero performance issue• Managed planning and performance of 7 experienced Analysts, and 2 Graduates SAP • Key Projectso SAP enterprise-wide implementation for MM, PM, FICO, JVA, HRIS, HSEo GST (Goods Service Tax) for Financeo Staff Claims for Financeo Project Systems for PMo Business Warehousing and Business Intelligence (BO)o GRC for Access Control & Audit• Managed support and enhancement of SAP multiple modules worth MYR2m/annumo Business modules – MM, PM, FICO, JVA, PS, HRISo Technical modules – Basis, Security Admin, Technical Integrationo Reporting module – BW, client reporting OLAP/OLTP tools using BOData Analysis & Data Management • Data mining of Access Cards transaction data from all offices, and produced statistical analysis for HR/mgmt• Implemented HSE Safety Reporting online entry and reporting, became KPI for company - received recognition from Tan Sri Lee Lam Thye, Chairman of NIOSH (National Institute of Occupational and Health) Malaysia• Implemented ITIL processes and systems for IT Incidents, Problems, Changes, Projects, and wrapped them with reports and analyses, for IT dept performance statistic, and IT staff KPI monitor Innovation & Process Improvement • Established corporate information platform on Microsoft Sharepoint• Re-engineered cross-departmental process flows, eg First Day in Office, Last Day in Office, Refreshment Order• Led implementation of Procurement Tracking and Assets Management, using Microsoft CRM• Led implementation of un-manned FrontDesk reception, using Skype on tablets

Data Analysis & Data Management • Enhanced research and development of local “knowledge-base” architecture blueprint,o fuzzy interpretation of Malaysian names – statistical derivation of gender and ethnic attributeso comprehensive cleansing and standardizing of Malaysian postal addressesSales Breakthrough • Drived the business development of Data Quality consultancy and services, which includes hosting public events • Established strategic partnership with local business partners : o Data Quality tool with SASo Postal address records with InformaticaTeam Coaching • Started Data Quality team, developed a fresh batch of Data Quality consultants into industry

Team Leadership• Led a technical team of Data Quality experts to Uganda (Africa) on-site, identified data gaps in their JD Edwards application, and deployed a team of system experts for gaps closure• Led a technical team of Data Quality experts to Singapore SingPost (equivalent to POS Malaysia), identified “single version of truth” of address records, helped to ensure marketing campaigns reached the doorstep of prospectsData Analysis & Data Management• Used a mixture of software tools eg Fazi, Human Inference, SAS DataFlux, Informatica Powercenter, to perform Data Quality services to various industries,o Oil & Gas identified duplicates in ~1mil Material master records in SAP MM system matched SAP FICO “standalone POs” to outlined Contract Agreement which recovered contract leak of RM2 billion NetOrderValueso Telecommunication – enhanced correctness and completeness of demographic data for its 8mil customer baseo Media & Entertainment – identified possible fraudulent subscribers based on trending of data profile o Financial Institution – re-structured customer information database, and identified duplicatesSAP• Detailed understanding of SAP database table schema of MM module, in order to trace the functional behaviors of material class and characteristics

Technical Leadership & Innovation• Supervised a technical team to oversee in-house development of application systemso Local team of 9 experienced Database Developers, Database Administrators, and Software Architect o Regional team of Application Support in Manila, Shanghai, and Kulim manufacturing plant• Presented in IMTS (Intel Malaysia Technical Symposium), an event to honor top technical innovations in MalaysiaData Analysis & Data Management• CATTS (Commonality Analysis Tracking Traceability System) – performed data analysis on discovered defect units in manufacturing process, to identify the statistical pattern of units/batches at risk of having common issues • CRMS (Centralized Recipe Mgmt System) – automatic selection of configuration file (called recipes) in manufacturing machines, based on product variations• EPASS (Engineering Parametrics System) – captured and analyzed engineering parameters of manufacturing machines, to identify the needs for repair or maintenance scheduleTeam Coaching• Performed regular classes on IT Project Management, Database Modeling, Database Development tools• Hands-on throughout all SDLC processes, close collaboration with stakeholders in US (Arizona), Costa Rica, Manila, and Shanghai

Technical Leadership• Supervised a technical team to oversee in-house development of database reporting and application systems• Member of Data Warehouse implementation team, and became the Data Warehouse championData Analysis & Data Management• Database reporting – querying Oracle RDB using Cognos Powerhouse 4GL, to report out subscriber trend information for ASTRO penetration statistical analysis & marketing• Developed in-house applications – Company Directory, Channels Management System, Tape Library• Developed fallback Y2K system for Subscribers Management system

IT Exposure & Experience• Performed computing operations of Data Center, eg job scheduling and execution, backup and restore, disaster recovery, etc. Heavy usage of numerous CA (Computer Associates) tools, running on MVS operating system.SAP• Coordinated scheduling and running of SAP R/2 batch jobs within window downtime• Performed SAP reporting using CA-Dispatch

Industry Exposure• Developed a Clipper bar-code system for DRAM memory line to eliminate data entry errors.