Azli Effendi Zulkifli Email & Phone Number

Petaling Jaya, Selangor, Malaysia

Petrol Retail SolutionRole : Product Owner •Define goals and create a vision for development projects.•Writing user stories (from the perspective of an end user or user of a system)•Ensure a product backlog of agile user stories exists.•Test individual stories as part of acceptance.•Responsible for communicating with country manager, end user and the development team to make sure the goals are clear and the vision is aligned with business objectives.•Managing the product backlog.•Overseeing the actual development of the product.•Understanding and anticipating the client’s needs.Inspecting and evaluating product progress through each iteration.Project:°Service Delivery tool design with digital technology for multi-channel support via chat, mobile, web and Internet of Things (IoT).

Strateq Systems Sdn Bhd | Petrol Retail SolutionRole : Product Owner

Strateq Global ServiceRole: Project Lead°Coordinate maintenance of equipment in the most efficient manner. °Review the work centers and the weekly schedule to understand what work must be done and priorities. °Monitor the plan daily and communicate changes, issues to the scheduler planner and corresponding I.T department members. °Assist in scheduling maintenance and projects in collaboration with the scheduler/planner departments. °Ensure accuracy of technicians' work order descriptions and time entries. °Enforce all company policies and procedures. °Monitor and evaluate the work of each team member, including performance reviews and any necessary disciplinary action. °Confer with I.T Head of Department and Project Manager on establishing and receiving quality assurance standards. °Recommend strategies for efficient maintenance, including implementation of projects and budget modifications. °Supervise all activities of the processing maintenance crew. •Project: °National Institute Cancer | Progressive Preventive Maintenance °Putrajaya Hospital | Progressive Preventive Maintenance°Temerloh Hospital | Progressive Preventive Maintenance°Hospital Sultanah Nur Zahirah | Progressive Preventive Maintenance

Petaling Jaya, Selangor, Malaysia

Strateq Global ServiceRole: Cutover Analyst (Contractor to Shell)°Assist Project Manager and Business Analyst on various projects commissioning°Meet with Deployment Engineer weekly to communicate work plans, safety and other issues.°Monitor the plan daily and communicate changes, issues to the scheduler planner and corresponding Retailer and Contractor. °Assure that all engineers are properly trained in and adhere to safety and quality procedures. Review Engineer' time records and reconcile breakdowns °Participates in operational reviews to discuss top losses and takes actions to address them. °Disseminates pertinent information to I.T department on a regular basis.°Perform all other duties as assigned•Project: °Shell Malaysia Global Site System | Nationwide Rollout | Site System Deployment

Strateq Global ServiceRole: Project Lead°Determined the duties and responsibilities of individuals in a team.°Analysed the individual performance of each team member and motivated them to perform even better.°Analysed the assigned projects and distributed tasks to the members as per their area of expertise.°Reported any problem or fault in the project to the project manager.°Offered solutions to the client regarding project related queries.°Providing status reports and updates progress to the client and project manager°Working closely with users to ensure the project meets business needs°Responsible for onsite PC support and as a Focal Point for KWSP•Project:•Year 2015°7 Eleven-Wincor POS Deployment | Nationwide Rollout (Focal Point & Remote Technical Support)°Malayan Banking Berhad | Master Image Creation & PC Staging ( Project Lead)°ETIQA Insurance Berhad | Master Image Creation & PC Staging (Project Lead) °Bank Muamalat | PC Upgrade and Deployment Phase 2 | Nationwide Rollout (Project Lead)°MyIPO Headquarters | PC / Notebook / Printer / Scanner Deployment (Project Lead)°Jabatan Peguam Negara | Desktop Hardware Software Installation ( Assistant Project Lead)Bank Muamalat Headquarters | PC Upgrade and Deployment Phase 2 (Assistant Project Lead) °Malaysian Communication & Multimedia Commission | Notebook Deployment (Project Engineer)°RHB Bank | Master Image Creation for Notebook & Desktop (Project Engineer)°AXA-Affin Agent | PC Deployment ( Project Engineer)•Year 2014°Bursa Saham Kuala Lumpur PC Deployment Phase 2 ( Project Lead)°AXA-Affin | PC / Notebook Upgrade and Deployment | Nationwide Rollout (Assistant Project Lead)•Year 2013°KWSP | PC / Notebook Upgrade and Deployment | Nationwide Rollout ( Project Lead)

Strateq Oil & Gas ( Formerly known as Kompakar eRetail )Role : Field Support Engineer°Responsible for daily onsite support of Retail Automation System for Petronas, Petron, Chevron (Caltex) and Shell Service station.°Responsible for daily onsite support of Hospitality Point of Sale system for Gloria Jean’s Café.°Responsible for daily PC support and as a Focal Point for Quick Service Restaurant (KFC, Pizza Hut & Ayamas).°Onsite preventive maintenance for customers mentioned above.°Carry out Ad-hoc task as per client request e.g. install, move, add and commission of site system

Petaling Jaya

Strateq Oil & Gas ( Formerly known as Kompakar eRetail )Role : Field Support Engineer °Responsible for daily onsite support of Retail Automation System for Petronas, Petron, Chevron (Caltex) and Shell Service station.°Responsible for daily onsite support of Hospitality Point of Sale system for Gloria Jean’s Café.°Responsible for daily PC support and as a Focal Point for Quick Service Restaurant (KFC, Pizza Hut & Ayamas).°Onsite preventive maintenance for customers mentioned above.°Carry out Ad-hoc task as per client request e.g. install, move, add and commission of site system

Petaling Jaya

Strateq Oil & Gas ( Formerly known as Kompakar eRetail )Role : Field Support Engineer | Project Engineer°Responsible for daily onsite support of Retail Automation System for Petronas, Petron (Esso Mobil) and Chevron (Caltex) °Responsible for daily onsite support of Hospitality Point of Sale system for Gloria Jean’s Café.°Onsite preventive maintenance for customers mentioned above.°Carry out Ad-hoc task as per client request e.g. install, move, add and commission of site system•Project:•Year 2007°ExxonMobil | Maintenance Release Upgrade | Nationwide Rollout | Project Engineer•Year 2006°Shell Top Tier Site System | Deployment | Nationwide Rollout | Project Engineer°Shell Top Tier Site System | Site Survey | Nationwide Rollout | Project Engineer

Subang Jaya

Role : Project Engineer°Assist System Engineer and Customer Engineer on various projects commissioning, perform periodic preventive maintenance and technical support.°Perform IT related assistance when required.°Perform Preventive / Corrective Maintenance.°Perform any other related duties as assigned by immediate supervisor. °Involved in Configuration and installation of- Desktop & Laptop computer and its peripherals.•Project:•Year 2005°OCBC Bank PC Deployment | Nationwide Rollout •Year 2004°Affin Bank PC Upgrade and System Migration | Klang Valley°Perkeso/SOCSO PC Deployment | Nationwide Rollout °Jabatan Pendaftaran Negara PC and Printer PC Deployment | Nationwide Rollout

Kerteh

Role : Field Support Engineer | Project Engineer°Perform installation and configuration of Security System Server using Win2000 Server and workstation such as Database Partitioning, Time zone, Access level for Users and Security protection for server, °Provide Operator and Administrator training for client°Involved in Security Access Management System and Card Access Computerized System maintenance support°Provide installation, commissioning and field support for Security Products for client °Preventative maintenance, routine maintenance works according to the schedule°Corrective maintenance, attend failure of the system by doing troubleshooting or fault finding•Project:°Petronas Gas Berhad Centralized Utilities Facilities Kertih°Petronas Gas Berhad - CUF Sdn Bhd Kertih-Kemaman°Petronas Penapisan Sdn Bhd Kertih-Kemaman°Petronas Vinyl Chloride°Ethylene Malaysia Sdn Bhd Kertih-Kemaman°Kertih Port Sdn Bhd and Kertih Terminals Sdn Bhd

Subang Jaya

Role : Project Engineer°Assist System Engineer and Customer Engineer on various projects commissioning, perform periodic preventive maintenance and technical support.°Perform IT related assistance when required.°Perform Preventive / Corrective Maintenance.°Perform any other related duties as assigned by immediate supervisor. °Involved in Configuration and installation of- Desktop & Laptop computer and its peripherals•Project:-•Year 2002°Standard Chartered Bank Jalan Melaka | MS Office Upgrade ,Armor AV Installation and Network Migration•Year 2001°UOB Bank Jalan Raja Laut | Desktop Network Migration °KWSP | PC Deployment and System Migration | Klang Valley °EON Bank | PC Upgrade and System Migration | Klang Valley •Year 2000°OCBC Bank | Microsoft Office and Tivoli Patch Upgrade | Klang Valley

Diploma, Information Technology

Sijil Pelajaran Malaysia, Science Technical

School Prefect