I am a technology professional with around three years of experience in technology operations, in SQL, BI tools, MFT, job scheduling, root cause analysis, troubleshooting, and ITIL methodologies. I began my career at Accenture, where I was promoted to Application Development Analyst within a year. Currently, I serve as a Senior Analyst at MassMutual India, leveraging applications such as IBM Sterling Gateway, BNY Eagle, Informatica and SAP, to drive operational efficiency and solve complex business challenges.