As an experienced Restaurant Manager and Guest Service professional, I bring a comprehensive background in overseeing high-volume restaurant operations and delivering exceptional customer experiences. With a proven track record in team leadership, staff training, and operational efficiency, I excel in optimizing workflow, enhancing quality control, and driving revenue growth.In my current role as a Restaurant Manager at Premium Food Company in Riyadh, KSA, I am responsible for managing daily operations, coordinating departmental activities, and ensuring high levels of customer satisfaction. My focus is on developing new products, streamlining production processes, and maintaining accurate operational data.Previously, I led restaurant operations at Romero Group’s Italian Restaurant in Amman, Jordan, where I honed my skills in planning work schedules, conducting quality inspections, and managing budgets. My role involved training staff, developing resource allocation strategies, and enhancing employee engagement.My career began in guest services at The Ritz-Carlton, Grand Cana, where I mastered the art of guest relations, problem-solving, and efficient communication. I handled check-ins, reservations, and guest inquiries, ensuring top-tier customer service and resolving complex issues.I am passionate about leveraging my expertise in restaurant management and guest services to contribute to the success of any organization. My ability to manage inventory, forecast budgets, and develop new product offerings has consistently led to improved operational outcomes and enhanced customer satisfaction.Feel free to connect with me to explore potential collaborations or to discuss industry trends and best practices.
