• Check machines and materials used in production.• Carry out risk analyzes according to routines.• Proactively work with the maintenance team for troubleshooting, mechanical and software adjustments.• Responsible for ensuring that errors and deviations affecting production are resolved and reported and analyzed.• Ensure that safety procedures such as Lock Out Tag Out Try Out during repair and inspection are followed.• Participate in job rotation to develop skills within the shift.• Work on continuous improvement.

• Skilled at working independently and collaboratively in a teamenvironment.• Self-motivated, with a strong sense of personal responsibility.• Proven ability to learn quickly and adapt to new situations.• Worked well in a team setting, providing support and guidance.• Worked effectively in fast-paced environments.• Managed time efficiently in order to complete all tasks within deadlines.• Demonstrated respect, friendliness and willingness to help whereverneeded.• Passionate about learning and committed to continual improvement.• Proved successful working within tight deadlines and a fast-pacedenvironment.• Strengthened communication skills through regular interactions withcustomers.• Adaptable and proficient in learning new concepts quickly andefficiently.• Used critical thinking to break down problems, evaluate solutions andmake decisions.• Paid attention to detail while completing assignments.• Developed and maintained courteous and effective workingrelationships.

• Used ticketing systems to manage and process support actions andrequests.• Monitored systems in operation and quickly troubleshot errors.• Configured personalized software's and granted system permissions tonew employees.• Documented support interactions for future reference.• Collaborated with supervisors to escalate and address customerinquiries or technical issues.• Managed high levels of call flow and responded to [Type] technicalsupport needs.• Created user accounts and assigned permissions.• Assisted customers in identifying issues and explained solutions torestore service and functionality.

• Used ticketing systems to manage and process support actions andrequests.• Monitored systems in operation and quickly troubleshot errors.• Configured hardware and granted system permissions to newemployees.• Assisted customers in identifying issues and explained solutions torestore service and functionality.

• Kept detailed documentation on each support ticket and added lessonslearned to knowledge base.• Monitored and maintained network and software components accordingto established guidelines and best practices.• Collaborated with other network engineers to configure and maintainnetwork monitoring and load balancing.