In my role as Chief of Staff at Verses and Vines Shop, I have the privilege of supporting my daughter in her entrepreneurial journey to launch an e-commerce site on Etsy. From lead investor to CEO coach, I play a pivotal role in project management and fostering her creativity.

• Managed global startup sourcing including qualitative and quantitative analysis to select 15 out of 500 startups• Mentored 9 startups and secured projects with Citi, Navy Federal, Barnes & Nobles and 1-800-FLOWERS• Provided product design guidance to startups on software architecture, RPA, APIs, SDKs, and UX • Defined and implemented regional startup engagement strategy across US, UK, Singapore and Israel

• Redesigned innovative e-commerce gifting technology to cut integration time from 10 weeks to 10 hours• Engaged 150+ employees to build relationships, identify innovation needs, understand core & digital products

• Invented 5 concepts including wearable enterprise devices for waitresses and gyroscopes to track stock levels • Negotiated partnership to acquire data about competitors for weekly executive leadership meetings • Piloted NFC and beacon technology projects at Circle-K and weight mat sensors in Giant Eagle stores

• Managed $9M annual development budget for global loyalty API platform • Coordinated technology strategy across data and analytics, mobile, finance, and sponsor integration• Winner, 2015 Chairman’s Award and 2015 Amex Technology Excellence Award

• Led point-of-sale integration and financial settlement for gas sponsor to process 1.2B transactions annually• Coordinated work streams with business counterparts across compliance, legal, CISO and customer service• Winner, Bell Ringer Award for outstanding client management; IP Genius Award; Inaugural Hackathon • Became SME of performance marketing API platform, including retail integration and relevancy scoring• Managed gap analysis and persuaded senior leadership to merge two projects, saving $500K • Consulted on customer experience across multiple channels including iPhone, Android, and web portal

• Invented 30 concepts, produced 5 prototypes and filed 6 patents including ideas for Kinect for Windows• Developed strategic partnerships with 4 global technology giants, 7 emerging technology startups and 5 interactive agencies leading to recognition by Steve Ballmer, Microsoft’s CEO, at CES 2012• Managed innovation lab showcasing demos to 133 people in 64 meetings across 19 business units

Managed multi-client study for Top Tier Canadian financial institutions on the impact of alternative channels on customer service operations Interviewed corporate users of Twitter, Facebook, Flickr and YouTube to diagnose financial, operational and strategic implications of social media integration at financial, retail, hospitality, and technology companies Created strategic frameworks to identify and analyze potential opportunities for improving customer satisfaction and decreasing costs in customer service operations Delivered presentations to marketing, customer service, and internet executives in wealth management and retail banking divisionsCoordinated business development for NY partners across multiple industries including: Finance: Developed presentations on US Mutual Funds, Canadian Private Banking and Global Asset Management Pension Fund: Wrote winning proposal for $100k reorganization of a Canadian pension and nuclear funds Retail: Examined US/European brands for potential entry into Chinese market for high-end lingerie Renewable Energy: Investigated opportunities in US wind, solar, biomass and nuclear energy industry Innovation: Created 10 innovative business ideas for a courier looking to survive the declining postal market Healthcare: Expanded intellectual capital on Electronic Health Records procedures

Mobile Buyer is an application that sits on smart phones (e.g. iPhone) to help customers build shopping lists, find & save at large mass merchandise stores (e.g. Target) or supermarket chains. Mobile Buyer will manage the end-to-end shopping experience of the future.

• Founded web and custom software consulting firm that provides unique solutions to help businesses and non-profits advertise and commercialize their organizations on the Internet • Increased revenues to over $1.5 million with over 50 clients including professional firms and international foundations• Partnered with networking, advertising, and design companies across the globe to share best practices and coordinate services• Analyzed clients’ needs based on existing web presence and public speeches and nurtured client relationships through “customer first” mentality• Supervised coding of multi-million dollar online pharmaceutical business across 30+ web sites• Managed Google marketing campaigns growing sales in excess of $150k for clients • Consulted for Yeshiva University on information architecture and creative design to standardize main site and 17 affiliates, including redesigning websites of the major undergraduate schools• Directed advanced software solutions (web, VoIP and SMS) for a resource library system for the public relations and community service offices to organize and post audio, video, and text lectures and news stories for international viewing; applied technologies to 10 other clients • Negotiated contracts and tackled legal issues under advisement from attorneys

• Launched client’s online Car Manual home business that grew into a multi-million web site• Directed web design and development for more than 10 businesses, professional firms and international foundations, including Industrial Engineering department at Wayne State University

Redesigned web site for offices in Cambridge, MA.Developed database-driven internal library system.