Azrul Syafiq Zainol Abidin Email & Phone Number

Greetings! Thank you for visiting my LinkedIn profile. I am a seasoned Deputy Business Support Manager with a comprehensive background in cash management products and a strong focus on effective corporate customer handling. Throughout my career, I have cultivated expertise in various aspects of account management, collection services, and payment solutions.My journey in the financial industry has allowed me to acquire a diverse skill set that enables me to deliver top-notch services to clients. One of my key strengths lies in providing seamless collection services, which include a wide range of payment options. Some of the services I excel at include:🔸 Bill Payment via Internet Banking: Empowering customers to conveniently settle bills online.🔸 Bill Payment via Self Service Terminals: Facilitating bill payments through self-service terminals for enhanced accessibility.🔸 Payment Agent/Services: Offering flexible payment options through payment agents and services.🔸 PBB Direct Debit Service: Managing and optimizing direct debit services for clients.🔸 PayNet Direct Debit Service: Ensuring smooth and secure transactions through PayNet's direct debit service.🔸 JomPAY: Facilitating quick and hassle-free payments via JomPAY.🔸 Statutory Payment (Payment to Government Bodies): Efficiently handling payments to government bodies in compliance with statutory requirements.🔸 eDistribution (Unit Trust): Managing electronic distribution services for unit trust products.🔸 eDividend: Streamlining dividend payments through electronic channels.🔸 Online Bulk Payment (Salary Payment/Payment to Vendors/Suppliers): Simplifying bulk payments, such as salary disbursements or payments to vendors and suppliers, via online platforms.In addition to my technical skills, I am dedicated to providing exemplary customer service, ensuring that clients receive the utmost attention and support throughout their interactions with our products and services. Collaborating with cross-functional teams, I thrive in fast-paced environments, where my problem-solving abilities and adaptability are put to the test.As a firm believer in continuous learning, I actively seek opportunities to expand my knowledge and stay updated with the latest industry trends. I am eager to explore new opportunities and contribute my expertise to a team committed to excellence.Thank you for visiting my profile, and I look forward to connecting with like-minded professionals. Let's connect!

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  Deputy Business Support Manager

  Public Bank

  Jun 2018 - Present - Kuala Lumpur, Malaysia