Azucena R. Email & Phone Number

Washington, Dc, Us

United States

Seattle, Washington, Us

- Created 2nd Line of Defense Testing program and led team to perform control testing and monitoring. - - Oversaw Global Compliance Training strategy, roadmap, and implemented training reporting mechanisms.

Seattle, Washington, Us

Responsible for developing B2B Know You Business (KYB) due diligence and ongoing due diligence program for new product (Remitly Access), developed global policies and procedures, and performed product risk assessments. Furthermore, performed monitoring and testing to identify control gaps and worked closely with out business customers to remediate identified findings.

Led teams to perform assurance reviews associated to Western Union Business Solutions (WUBS) internal controls. Identified opportunities to improve processes, governance, technology, and operational controls. Findings and action plans were negotiated with senior management and tracked to completion. Performed data driven analysis of compliance programs that governed transaction monitoring, sanctions, know your customer, products, technology, consumer protection, fraud, and anti-bribery. Adept at writing executive level reports highlighting inherent risks, control evaluation, and residual risk.

Responsible for supporting management of the Western Union Business Solutions (WUBS) United States and Canada Compliance Programs and oversaw the development and establishment of AML/CTF controls across the organization. I worked collaboratively with other WUBS teams to represent compliance need, concerns, and requirements, support enterprise-wide efforts such as the review of policies and procedures, providing input to risk assessment efforts, and support in the development of compliance program materials. I contributed to the development, implementation and enforcement of policies, procedures, and programs designed to minimize potential money laundering risk.

London, Gb

Performed analysis to validate organization and technology controls were in place to meet Consumer Protection requirements. Performed advisory reviews to assess compliance with consumer regulatory requirements for various clients including American Express, HSBC, and Bank of America. Results and recommendations for process enhancements and remediation plans were presented to senior management.

Dublin 2, Ie

Led cross-functional teams to deliver roadmaps for change management programs to drive technology transformations. Led change management programs for systems implementation to include training and communications for various clients including, American International Group (AIG), JP Morgan Chase & CO., and Morgan Stanley.

Mclean, Va, Us

Advised government clients on organizational effectiveness, process improvement, and change management.

Washington, Dc, Us

Analyzed potential funders for Wilson Center and pitched future proposal ideas to director. More than 80% of the proposals written resulted in obtaining of the requested funds. Developed and managed budget and finances of the program, which included 13 United States government and foundation grants. Prepared financial and activity reports for management and for funders. Led reviews of marketing material layout with design team for improvements and to ensure adherence to WWC standards. Drafted reports and briefing papers related to current events in the Middle East and North Africa. Managed program website, content and publication updates.

M.A., International Affairs, Middle East & Security Studies

B.A., Political Science