Ab Ali Email & Phone Number

Canada

Certified Azure Solution Architect and Cloud Engineer with extensive experience in designing, implementing, and managing Azure-based solutions. Adept at leveraging Azure services, networking, and infrastructure technologies to drive business objectives.Technical Skills:Cloud Platforms - Azure, Microsoft Azure Active Directory, Azure SQL, Azure Bastion.

Toronto, Ontario, Canada

Implemented Azure Hybrid integration, utilizing API's to seamlessly integrate applications, data, and processes.Configured and deployed Azure Automation Scripts for various applications across the Azure stack, focusing on automation and quality gates in SonarQube dashboard.Integrated GIT into Jenkins for automated code checkout and configured components.

India

• Review all the reported content on Facebook and Instagram.
• Take appropriate decisions in accordance with Facebook rules and guidelines.
• Any reported content must be reviewed and should be checked for compliance of Facebook policies.
• Deal with celebrities (verified and authentic profiles), pages, groups andcommunities.
• Defined social media key performance indicators and implementedenterprise-level measurements, analytics and reporting methodsfor continuous… Show more
• Defined social media key performance indicators and implementedenterprise-level measurements, analytics and reporting methodsfor continuous improvements.

Hyderabad, Telangana, India

• Provide feedback on the videos uploaded on YouTube in reference to their ratings and content.
• Review content reported by the users to check if they violate Google policies related to community guidelines and take appropriate action if required.
• Review Content such as Movies and TV shows on YouTube admin tools for various partners such as Paramount, Warner Bros and 21st century Fox, Comedy Central, Tri-Star, BBC, HBO etc.
• Manage web-based demand generation campaigns by YouTube… Show more
• Manage web-based demand generation campaigns by YouTube and Google by collaborating with internal channels to ensure brand consistency and best practices.
• Meet the SLA’s and provide top notch customer service while maintaining an excellent CSAT score.

Hyderabad, Telangana, India

• As a E-commerce specialist at Amazon USA and Amazon.in
• Working on several tools to enhance the uninterrupted business for the sellers on Amazon.com and if required reporting bugs to the developing teams by raising tickets.
• Communicate with the sellers on Amazon to understand the areas or factors to improve on like price, quality or features. Note down their complaints and suggestions and work on them promptly.
• As a technical account manager and level 3 support work on… Show more As a E-commerce specialist at Amazon USA and Amazon.in
• As a technical account manager and level 3 support work on product listings live on Amazon.com website with tools that alter/ enable editing on the product page.
• To enable brand registry on Amazon.com upon customer request while ensuring the product meets the guidelines set for brand registry.

India

• Interact with the North American clients regarding their credit card information.
• The first point of contact for a user when he joins the HSBC credit card family.
• Help the user with their credit history by educating them on maintaining and improving it.
• While assisting the users with their credit card related queries and issues also cross sell bank products based on the users spending pattern.
• Provide best in class customer service to all HSBC customers with… Show more
• Provide best in class customer service to all HSBC customers with regards to their credit card account and services.

Master In Information Technology, Information Technology, A

Bachelor'S Degree, International Business