Amy Zutavern Email & Phone Number

Milwaukee, Wi, Us

Brookfield, Wisconsin

Oconomowoc

I manage all the internet inquiries to our Chrysler Jeep Dodge Ram store. My main focus is to answer customer questions, sending them requested information and schedule an appointment for them to work with our sales associates.

Manage internet leads in storeOversee new and used car sales staff in follow up activitiesResearch current automotive marketCreate weekly and monthly reports to track the success of internet sources and the locations sales result from internet sourcesImproved lead rations, appointment ratios, dealer visit ration and sales ratios

Managed contactsResearched vehicles in response to internet inquiries Sent price quotes on requested vehiclesAnswered questions, assisted in customer research, set and followed up on appointments and purchases by phone and email.

I began at the Ridge Cinema in New Berlin and worked my way up from an associate to a service specialist and up to an Assistant manager. I then transfered to the Majestic Cinema in Waukesha and opened the theatre.

Over see the Service Specialist team Responsible for opening of the Majestic CinemaDuties: Oversee theatre staff, customer service, Cash handling skills, interpersonal skills with employees & CustomersMIST - Managerial Interpersonal Skills Training

I was a new car sales person and utilized internet leads.

Handled all areas of theatre operationSupervised employees and trained employees in theatre operationsHandled cash and closed down theatre at end of shiftTrained in the Marcus MIST (Managerial Interpersonal Skills Training)Received People Pleaser Award for outstanding customer service4/2008 – 8/2008 Braeger Chrysler, Jeep Sales PersonnelCertified on Chrysler and Jeep vehiclesCompleted sales trainingInternet sales

M.E.I) May 2006 to Created lists of established and potential customers August 2006Duties: Cold calling, made visits to existing clients, assisted inplanning a conference and annual party for customers.

(M.E.I.)Created lists of established and potential customers (insurance agencies)Cold called insurance companies and visited existing clientsCreated guest lists and managed check-in tables at a conferenceAssisted in planning Wisconsin State Fair party for customers, including initial planning, setup of the tent and management of check in tables