- Basic & Advanced Amadeus Course know how to deal with system and fares comparing prices, and the time limit for tickets comparing best routes for customers.- Responsibilities include a full range of customer servicefunctions- Assist passengers with tagging luggage and baggage check-in,- Ticketing, makes and/or changes reservations.- Seat assignment, answers inquiries about flight schedules and fares,- Verifies reservations by phone, figures fares and handles payments,- Refund and Cancellation Policies / Reissue or change or even schedule change Tickets.- Responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or canceled.- Opener deals with other aviation companies as pursuance tickets or hotels.