Azzadi C. Email & Phone Number

Chicago, Il

▪ Help Subcontractors, General Contractors, and Vendors with navigating the Payment Management website.▪ Promptly answer questions, calls, and emails from clients.▪ Work with clients to fully understand, troubleshoot, and resolve their issues with the website while navigating multiple systems.▪ Verifying clients within the system in order to gain access to the website.▪ Report and track customer calls using Oracle’s MOS note system.▪ Escalate customer requests as necessary… Show more ▪ Help Subcontractors, General Contractors, and Vendors with navigating the Payment Management website.▪ Promptly answer questions, calls, and emails from clients.▪ Work with clients to fully understand, troubleshoot, and resolve their issues with the website while navigating multiple systems.▪ Verifying clients within the system in order to gain access to the website.▪ Report and track customer calls using Oracle’s MOS note system.▪ Escalate customer requests as necessary to developers and consultants via tickets through JIRA.▪ Test new functionality and processes for software solutions.▪ Assist with developing instructional content for training and training preparations for new hires. Show less

Chicago, Illinois

• Manage customer inquiries and complaints via Facebook, Instagram, and Twitter for the Canadian Market.• Provides excellent service to our online and in-store customers via the phone.• Remain updated on knowledge about products and services. • Always strive for first contact resolution to efficiently and effectively solve customer service issues.• Resolve customer inquiries and complaints in a professional manner.• Provide timely responses to customer phone or e-mail… Show more • Manage customer inquiries and complaints via Facebook, Instagram, and Twitter for the Canadian Market.• Provides excellent service to our online and in-store customers via the phone.• Remain updated on knowledge about products and services. • Always strive for first contact resolution to efficiently and effectively solve customer service issues.• Resolve customer inquiries and complaints in a professional manner.• Provide timely responses to customer phone or e-mail communication and written correspondence. Show less

Chicago, Illinois, United States

• Prepare merchandise to be displayed.• Enter work timely and accurately into Natural Insights.• Read, interpret, and implement Plan-O-Grams and Zone-O-Grams.• Put out all stock and make necessary real estate changes to accommodate stock.• Develop relationships with in-store personnel and management.• Effectively manage in-store hours and administrative time.• Sells Client's products to customers while in store.

Chicago, Illinois, United States

•Maintain a comprehensive knowledge of the Family Medical Leave Act and the related laws in all 50 states.•Support clients and employees, primarily via phone and email.•Meet production and quality goals set by the FMLA Department.•Provide a memorable positive customer experience by identifying and understanding the needs of the caller.

Chicago, Illinois, United States

•Provided a great customer service experience by taking ownership and applying a professional demeanor with each customer interaction. •Conducted live chat calls, inbound & outbound calls and mitigated issues via (phone/fax/email) as needed to meet the department KPI service levels.•Identified, researched and resolved customer concerns with the aim of first call resolution.•Reported to the corporate Compliance Department.•Responded to escalated complaints. The complaints range… Show more •Provided a great customer service experience by taking ownership and applying a professional demeanor with each customer interaction. •Conducted live chat calls, inbound & outbound calls and mitigated issues via (phone/fax/email) as needed to meet the department KPI service levels.•Identified, researched and resolved customer concerns with the aim of first call resolution.•Reported to the corporate Compliance Department.•Responded to escalated complaints. The complaints range from cease and desists, refusal to pay, credit reporting inquiries, and miscellaneous customer feedback Show less

644 N Michigan Ave.

•Responsible for achieving individual and team sales goal.•Enhance the guests experience by providing prompt, friendly, knowledgeable, and professional service.•Recommend, select, and help locate merchandise based on guest needs.•Managed client’s portfolios to keep them aware of new collections and new promotions for their leisure needs.•Coordinated the sales floor when new collections arrived using planograms. •Dressed and styled mannequins on the floor and in the windows.… Show more •Responsible for achieving individual and team sales goal.•Enhance the guests experience by providing prompt, friendly, knowledgeable, and professional service.•Recommend, select, and help locate merchandise based on guest needs.•Managed client’s portfolios to keep them aware of new collections and new promotions for their leisure needs.•Coordinated the sales floor when new collections arrived using planograms. •Dressed and styled mannequins on the floor and in the windows. •Created and nurtured relationships with clients to build a customer loyalty and increase sales. Show less

845 N. Michigan Ave

•The overall responsibility was to provide a Radical Customer Experience.•Accomplished goals within the three major areas of responsibility which were Product, Place, and People. •Utilized selling skills and training materials to successfully achieve personal selling goals and maintain a high level of personal integrity.•Follow retail operations policy.

845 N Michigan Ave.

•Assisted customers into a 3-D body scanner that measured and recommended their perfect fitting clothes.•Data entry and modification to ensure all database needs (including modifications) are communicated to the Kiosk Manager/ Corporate Management team.•In charge of opening and closing the scanner and achieving personal scan goals.•Identified areas of opportunity and utilized skill-set and knowledge to suggest improvements.•Completed projects as assigned by kiosk manager… Show more •Assisted customers into a 3-D body scanner that measured and recommended their perfect fitting clothes.•Data entry and modification to ensure all database needs (including modifications) are communicated to the Kiosk Manager/ Corporate Management team.•In charge of opening and closing the scanner and achieving personal scan goals.•Identified areas of opportunity and utilized skill-set and knowledge to suggest improvements.•Completed projects as assigned by kiosk manager. •Interacted with Customers, Kiosk Managers, District Managers, and Corporate staff on a daily basis. Show less

Greater Chicago Area

Greater Chicago Area

Chicago

Greater Chicago Area

Bachelor Of Applied Science, Business Administration And Management, General

Associate Of Applied Science, Fashion Merchandising