• Partner with Marketing to distribute monthly key items and promotions. Partner with IT to troubleshoot issues with NetSuite pos, to achieve seamless execution of sales promotion.• Identify CRM centric issues within NetSuite POS. Determine and notify proper departments for resolution. • Coordinate team training with 3rd party vendors• Ensure accurate stock, tester, media and sample replenishment. • Serve as a liaison between client and corporate distribution center, ensuring satisfaction for both

• Established vendor accounts local and abroad• Developed store protocol for purchasing, inventory, RTV’s and clean room procedures.• Ensured FDA compliance in mixing lab and maintenance repair room. Enforced sanitation and safety standards.• Maintained social media accounts to engage with clients and improve company exposure. • Develop models and reporting metrics for sales analysis. During 1st year, performed successful forecasting helping to minimize order surplus. I helped open, build & brand this company into a highly respected local business. This company has a 5-star customer review rating on all internet platforms.

• Recruited, hired & trained store team members• Planned Promotions and community events to enlarge client base • Expedited Client hardware warranties and completed all RTV processes • Ensured store compliance with FDA and state regulations.• Met monthly with local distributors to engage in price negotiation.

• Responsible for the Education of all 250 Estheticians, Makeup Artists, Stylists & Beauty Advisors. • Provide hands-on support for estheticians to improve techniques. • Spent extensive time in locations of need and developed strategies to implement change.

 Customer Service Management of 50-100 employees for large corporate Retailer. Schedule teams based on strengths & profitability reports. Administer disciplinary counsel, & annual employee reviews.

Trained and managed a team of Prescriptives Beauty Analysts. Maintained monthly financial recap of sales, increasing them substantially and consistently. Refined, thus strengthened the sales techniques of analysts, which maximized sales.