I have held multiple positions in customer service, sales, and restaurant industries. I excel in fast-paced, service & sales environments and have excellent interpersonal skills. I have always exceeded both customer and management expectations.I'm constantly learning and adapting, whether it's picking up new skills or staying on top of the latest trends. The insurance world moves fast, and I'm here for the ride.
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Agent Relationship ManagerBrokers Alliance Inc. Jan 2024 - Aug 2024Fountain Hills, Arizona, United StatesDeveloped and maintained strong, positive relationships with life insurance agents.Acted as a liaison between agents and various departments within the company to ensure smooth communication and resolution of issues.Kept agents informed about industry trends, market changes, and regulatory updates to help them stay competitive and compliant.Collaborated with agents to develop sales strategies and action plans -
Customer Service RepresentativeBlessings Life Insurance Oct 2022 - Jan 2024Provided concierge level service to all customers via calls, chat and emailHandled 250 customer calls and inquiries per week Performed administrative tasks to ensure timely approval and delivery of policiesPositively engaged with insurance agents and vendors to optimize case management
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Jason B. Shroot ☆ MS, GBA 1, ACS, PLCS ☆
Employee Benefits Account ManagerWashington Dc-Baltimore Area1msn.com
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