I am an engineer by qualification and a professional content developer.Currently handling the process of originating (creating), editing, manipulating and maintaining the contents given.=>Converting narration of the courses in a PDF format=>Giving voice dubbing for tamil version of the courses=>Dealing with video works such as screen recording =>Intiating the work for Wordpress tutorial

Coordinated and administered the financial records, systems and processes of the technology products of client, including accounting, bookkeeping, payroll and benefits, record keeping, banking and all related financial and office administration.

Dealing with clients regarding delivery of software products.Providing support to the clients by answering the queries via telephone and email.Participating in International Conferences of our clients by representing our product.Maintaining the complete records of clients in delivery and support section.

Promptly responded with the clients of our company via telephone and email.Shared best practices and knowledge with colleagues and teams helping achieve the salestargets.Ensured appropriate collection procedure maintaining the customer service focus.Overcame client objections/rejections to company products and convinced them.Answered calls professionally providing complete information about products, take/ordercancels and getting details about complaints.Followed up ensuring relevant actions were taken on clients complaints.Managed to keep records of customer interactions, transactions,