Benjamin Burris Email & Phone Number

Columbia, Missouri, United States

St Louis, Missouri, United States

• Revamped bar operations by optimizing efficiency during opening and closing, to ensure a seamless transition while maintaining an organized workspace for employees. • Assisted 4-10 bartenders in maintaining a well-organized and stocked bar area to guarantee uninterrupted service for guests. • Ensured compliance with alcohol service regulations, contributing to a safe and enjoyable environment for patrons. • Prepared garnishes, such as citrus wedges, twist, and cherries, with precision and attention to detail.

Columbia, Missouri, United States

• Coordinated logistics for 10+ student events, handling room bookings, vendor coordination, and event documentation, resulting in successful execution with an average attendance of 300+ students.• Planned and executed four large-scale food events serving 400-500 students each, including vendor negotiations and schedule management, ensuring seamless event execution with positive feedback.• Developed comprehensive event execution timelines, portfolios, and task outlines for volunteers, improving event preparation efficiency and volunteer engagement by 30%. • Managed professional partnerships with coordinators and outside vendors, maintaining effective communication and ensuring timely payment processing, which streamlined event logistics.

Columbia, Missouri, United States

• Delivered exceptional customer service by welcoming guests and ensuring a memorable customer experience. • Enhanced the dining experience by guiding customers through menu selections, leading to increased customer satisfaction.• Improved team dynamics by contributing to a positive work environment and efficient service.• Upheld hygiene and sanitation standards, including proper handling of food and drinks.

St Louis, Missouri, United States

• Assisted in coordinating activities of concession associates on a per-shift basis, including enforcing work procedures and service standards• Analyzed and resolved all problems with associates, guests, and overall operations with the assistance of management.• Supported with associate check-in on event days.• Performed end-of-event tasks, including the closing of stands, inventory, and transaction reports.

St Louis, Missouri, United States

• Exhibited strong leadership abilities in overseeing event staff, ensuring efficient and smooth operations during various stages of events. • Customized and managed comprehensive Banquet Event Orders (BEOs) to precisely capture and deliver on client expectations, ensuring seamless communication and execution.• Facilitated open and efficient communication channels among clients, vendors, and internal teams, contributing to collaborative and successful event outcomes.

St Louis, Missouri, United States

• Managed over 20 front desk staff, including hiring, training, scheduling, and performance evaluations.• Ensured efficient and accurate booking of tables, enhancing the overall customer experience. • Optimized turnover and customer satisfaction through the establishment and enforcement of effective reservation policies and procedures, contributing to operational efficiency.

St Louis, Missouri, United States

St Louis, Missouri, United States

The Catalyst is an innovative, advanced, entrepreneurial approach to education that gives students hands-on, real world experiences in ALL industries.

United States

• Provided exceptional customer service by promptly greeting customers, addressing inquiries, and ensuring a positive overall experience for customers. • Actively promoted additional services and upsells, enhancing customer satisfaction and contributing to increased revenue.

St Louis, Missouri, United States

• Facilitated a cohesive operational environment by helping and coaching over 50 employees in customer service, team development, and adherence to brand standards. • Oversaw financial aspects, contributing to the restaurant’s financial success through effective control of profit and loss. • Executed precise Par Ordering, managed inventory effectively, and maintained efficient cash management processes, contributing to cost control and financial stability.

St Louis, Missouri, United States

St Louis, Missouri, United States

St Louis, Missouri, United States

St Louis, Missouri, United States

• Demonstrated strong multitasking abilities by efficiently handling various responsibilities, including taking reservations, managing waitlists, and coordinating seating arrangements for optimal turnover. • Collaborated with kitchen staff to timely deliver food orders, maintaining a smooth flow of service to minimize guest wait times.

Bachelor'S Degree, Business Administration And Management, General, Shopmore

Activities and Societies: Delta Sigma Pi - Business Fraternity Walton Scholar - The Walton Scholars program, established in 1992, provides.

Education record

Activities and Societies: Class President Student Council Dance Marathon The Catalyst DECA