⚆ Database Operations ••DBA •• MySQL Database || SQL || Server ◆ Manual (Cold backup) backup of schema◆ Master slave Replication setup, Maxscale, VIP,MongoDB, MariaDB, RedisDB replication setup ◆ Monitoring, CPU utilization, Memory and load spikes & cordinate with the devops/application team.◆ Check issue in Primary Node, Reporting Node, Backup Node ◆ Check services, Take backup, decommission servers.◆ Check server Logs, Disk crunches on server level.◆ Memory extend, Disk volume Extend.• Check services of Maria DB, Mongo DB, Redis DB, Maxscale Service.• Working knowledge about creating slaves, master slave configurations, primary and secondary switch.• Check running server connection, running db query.•Working Knowledge of the ticketing tool Jira & Service Now.• System Performances || Server Monitoring || Matrix

|| Profile •Tech Support Engineer ||#- Provide Application support when issue occurs, Software configuration with user requirements applications. #- Preparing new system for new user & New host creation, Domain joins. #- Resolved Outlook related Query and Troubleshooting.#- Working knowledge of MYSQLDDL,DML,Joins, Function, Operators#- Knowledge of Jasper Report creation, Reports Scheduled throughout Jasper server.#- We provided Technical support throughout Remotely.#- New installation/Configuration from wds server or patches update. #- Domain join/Re-join for new joiners and complete laptop configuration.#- Provide Application support, Complete configuration and application according user requirements.#- Preparing new system for new user,New host creation, Domain joins.#- Resolved Outlook related Query and Troubleshooting.#- working knowledge of Office-365, Admin panel.

#Profile •Application Support Engineer.#- Working knowledge of MySQL, DDL, DML, Joins, Functions.#- Basic working knowledge of jaspersoft tool or Jasper server.#- Resolve the replication issues Or Patch update#- New Configuration of Kiosk, Icat devices. #- Provide also remote support to the Client#- Take ownership client issue and get it fixed with in the time period.#- installation and configuration, Application support find problems(client end) about kiosk Devices, Pc via remotely. #- Digital Signature configuration E-pass, Proxy, #- Analysis to get fixed their I-cat, kiosk an Pc or Digital signature issues.#- Solved their problems from backend through remotely, Ms-Teams, Intel EMA tools.