B John Burke Email & Phone Number

Kelowna

As the General Manager for Pacific Top Team, I was responsible for the oversight and management of:• Cleaning Staff• Reception/Customer Service Staff• Administrative Staff• Sales Staff• Support of Special Projects• Oversight and Implementation of Systems and Policies • Student/Parent Relations, Account Troubleshooting & Escalations• KPI Metrics Management• Staff Scheduling• Sales Strategy• Inventory Management• Organizing, Scheduling, & Staffing Birthday Parties• Sales• Month End & Bookkeeping Procedures• Balancing Cash Book & Making Deposits• Overdue Account Collections• Coverage and Customer Service Support for Reception as Needed

Kelowna

As a Broker at Trade Exchange Canada, I connected businesses to clients or suppliers and expanded their opportunities to explore previously unrealized barter options. I facilitated the exchange of goods and services between companies, which boosts their ability to source out products, increases marketshare, and preserves cashflow.

Kelowna, Bc, Canada

Customer Solutions, Sales Coaching/Instruction, and Sales Tool Resource Development at Shaw Communications. In addition to consistently exceeding my sales expectations, I undertook initiatives to expand the functionality of the department, including the establishment of a metrics-based incentive program, proactive troubleshooting protocols, and training/sales tools.

Interior British Columbia

Operations Management, Human Resource Management, and Business Development at RGIS Inventory Specialists. As the District Manager for Interior BC, I was responsible for identifying business objectives and cultivating the necessary plans, budgets, and human resources necessary to realize those goals.

Kelowna, Bc, Canada

Sales and Negotiation at Don Folk Chevrolet, Kelowna. Hired by the dealership to provide sales support, marketing, and customer service, I was quickly advanced to the sales floor. I generated opportunities to exhibit effective sales skills and consistently demonstrated the importance of networking, dynamic questioning, value-building, and follow-through.

Bachelor Of Arts (B.A.), History

I have recently re-enrolled as a 1st year student after 20 years out of school.

High School Diploma, 12

Activities and Societies: Graduation CommitteeReceived academic and soccer scholarships to University of British Columbia Received.