Assistant Director
CurrentCommunicating daily with the Admissions Representative(s) in their campus and, as necessary, with the Senior Director of Admissions.Developing Admissions Representative skills through initial and ongoing training* Assist in conducting training to admissions representative utilizing Ross approved training resources and manuals* Provide instant coachingAssist with Employment and Retention* Assist with interviewing, when needed* Be a mentor and leader to new employeesWorking as an Admissions Representative:Developing Student Prospects* Handle telephone inquiries (both inbound and outbound), referrals and walk-ins* Set up personal interviews to gather the information necessary to guide the student to the program of choice * Meet assigned goals* Generate outcomes from personally developed leadso Determine entry status in accordance with school/program requirements* Communicate with Financial Aid Coordinators so the Student is processed in a timely manner* Conduct Student registrationso Compile student admissions fileOrientation of New Students* Notify students of orientation dates* Be available to greet students attending orientation* Participate in orientation as neededSupport of Students* New studentso Greet new students on first day/night of classo Be available to new students to answer questions during first few weeks of classCompliance* Follow all Policies and ProceduresProduct Knowledge* Demonstrate an in-depth understanding of all Programs* Demonstrate in-depth knowledge of classes and by the ability to present Program features and benefitsGather and Report Statistical data* Accurately enter all necessary data into CampusVue* Maintain weekly log of inquiries, interviews, and registrations* Actively maintain database of inquiries by entering information and setting appropriate follow up activities* Submit appropriate weekly reports in a timely manner to Senior Director of Admissions and VP of Admissions