I’m a seasoned professional with over 18 years of experience in customer success, program management, and sales. Throughout my career, I have had the privilege of collaborating with multinational organizations and SaaS startups, honing my expertise by delivering exceptional results for clients..As the Head of Business & Enterprise Sales at CoachingLoft – a robust, user-friendly, all-in-one coaching management software – I am proud to be part of a platform that creates the ultimate digital coaching experience. It provides coaches, leaders, managers, and coaching clients with a centralized dashboard for a fluent coaching journey. From streamlined appointment scheduling and ongoing support between sessions to progress tracking, CoachingLoft empowers coaches and coachees alike to achieve remarkable results.I am passionate about supporting sales and cultivating strong customer relationships. Leveraging strategic planning and multicultural experience, I have successfully managed multi-million-dollar projects and identified key opportunities for specialized resource allocation. By fostering collaboration across cross-functional teams, I ensure a seamless customer experience at every touchpoint, from onboarding to satisfaction surveys, net promoter score analysis, quarterly business reviews, and advocacy programs.In my free time, I spend as much time with my family as possible and engage in various sports activities. Whether it's kayaking, canoeing (with coaching involved), triathlons, or hiking, I embrace the value of a healthy work-life balance.