Bryan Hendricks Email & Phone Number

New Castle, DE, US

Newark, DE, US

IT leader for the Frontier Scientific family of companies reporting to the CEO. Responsible for all aspects of strategy, planning, financials, delivery, technology operations, security and risk management for the companies’ technical ecosystem. We provide tailored outsourced capabilities, advanced discovery, custom synthesis and chemical compounding.

Principal/CIO of an IT practice providing program management, IT strategy, and plan/deliver/operate consulting to build or scale digital capabilities and associated security/risk management across IT functions including Infrastructure, Architecture, Application Development/Agile and eCommerce.Engagements have included IT Program Management; M&A merger.

Radnor, PA, US

Global eCommerce – Vice PresidentResponsible for development, delivery and support of all corporate e-Channels comprised of global web and e-procurement systems built on Oracle eCommerce integrated with SAP. The landscape also included a suite of java-based custom built virtual product management/workflow SaaS applications.Aligned eCommerce business.

Collaborated with the CIO and Chief Technology and Operations Officer to shape an updated IT strategy framework, top-down budget and delivery plan. Worked with executives/senior leaders and key vendor contract executives to restructure terms for core bank processing and systems (IBM and FISERV). Streamlined the end user services model leveraging in-house.

Arlington, VA, US

• Delivered technology solutions and services by directing product support, global infrastructure, IT Security and client services groups as well as cross functional project teams. Managed portfolio of projects comprised.
• Overhauled the global corporate networks, systems hosting infrastructure, security systems and monitoring environment through build-out and transition to two datacenters, four new domestic offices and international.
• Increased user productivity, system reliability and scalability of the firm’s CRM, Document Collaboration and Enterprise Data Warehouse environments.
• Chaired the Enterprise Architecture Council: Developed cross-departmental working teams to define and implement required standards, architecture blueprint and technology roadmap.
• Restructured the help desk organization and upgraded incident and change management processes to align with IT Service Management/ITIL.

Mclean, VA, US

• Provided global enterprise services by directing the teams, managing the financials and executing projects/initiatives for Application Engineering & Deployment; Messaging Operations & Directory Administration; Desktop.
• Saved over $10M by establishing and executing a comprehensive Software License Management program.
• Initiated and managed the effort to transition corporate Directory Services from eDirectory® to Microsoft’s Active Directory®/ADAM.
• Generated and delivered the Capital One Technology Roadmap for desktop standards, devices and services.

Mclean, VA, US

Directed IT and Call Center Support Operations: Managed the people, infrastructure and desktop technology support services for Business Operations in the southern US and contracted service operations in Central America.Coordinated technology needs with business direction as the senior IT manager for the region. Introduced and deployed enterprise-wide.

Controlled all aspects of multi-faceted program environment that included over 20 concurrent operations, development and integration projects awarded on contracts for US Navy, US Army, Bureau of Medicine, Defense Finance and Accounting Service (DFAS) and other Federal Agencies. Managed P&L, marketed/grew the services profile, supervised the technical.