B. Keith Harrell Email & Phone Number

United States

Nuisance Wildlife Removal and Pest Control Services

United States

Pest Control-Termite-Lawn services

Knoxville, Tennessee Area

Knight Communications is a small commercial / residential phone system service and phone or network cable installation company, specialized with the Nortel phone systems and experienced in most any other phone or network cabling. As a Project Manager, I assess each location for installation, determine required cost, labor and supply requirements, communicate with other contractors for scheduling and complete the project. Key Skills: Problem Solving, Customer Satisfaction & Relationship Development, Quick Learning

Knoxville, Tennessee Area

TSI is a small commercial IT company specializing in Enterprise Resource Planning (ERP) integration software (Oracle/PeopleSoft/PeopleTools, & others). My task at hand is to build from scratch, new client relationships, both locally and nationally, within their current market and to develop a broader client base by introducing the company into the government sector at the local, state, and federal levels; using my extensive skill base of networking and understanding of the government market. We have written and submitted several RFPs to local government enterprises, as well as, entered into discussions with both the city and county governments and other commercial businesses within the Southeast. Key skills: Time Management & Communication Satisfaction, Electrical Knowledge.

Knoxville, Tennessee Area

Owens&Henshaw is a small, local electrical repair and installation company located in Knoxville, Tn and has been in business for almost 20 years. They are well known for their high quality work and top notch service. They offer both residential and commercial services. Key skills: Attention to Detail & Dedicated Eye for Customer

Develop clientele relationships of residential and business customers in the cable, phone, and internet industry by offering superior customer service and providing clear, decisive and accurate information about pricing and products. Knology is the 14th largest cable, phone and internet communication company in the United States, with 16 total divisions all backed by a fiber-optic network system. Key Skills: Self Motivated, Attention to Detail, & Sales – Marketing – Networking Mentality.Presidents Club 2008 Member.Salesman of the Month August 2009.Promoting company retention by developing customer knowledge.Planning, developing and organizing company marketing events to promote current sales promotions to create product awareness.

Knoxville, Tennessee Area

Delta-21 Resources is a U.S. government contractor specializing in engineering, data mgt & IT services. A small company w/ less than 50 employees. Began specializing in field research & mgt Then promoted to Business Development Mgr.Key Skills: Jack of All Trades, Company Driven, Self Motivation, Extremely Adaptive to Change, Attention to Detail & QA, Computers, Oral & Written Communication, FAR & Government Contracting Regulations.Held various positions in Operations Management, Product Development and Field Research. Identified, developed, and created proposals for local,state, & federal government contracts within our fields of specialty. Proposals developed for U.S. & International orgs. Designed, implemented, directed and mngd first internal call center. Installed current call volume & monitoring sys, including all necessary computer software and phone sys. Negotiated frequently with real estate agents & property mngrs in the collection of federal housing data. frequently involved getting these agents to surrender vital housing data voluntarily, which required successful retrieval of desired information with tactful negotiation and persuasion skills. Successfully met all stringent govt deadlines to avoid costly delays, fines, & penalties, which included possible loss of contracts.Managed collection of housing data for branches of U.S Fed Govt, including the Depart of Interior and the Office of Personnel Mngt effecting over $2 billion annually. Collected data is audited by various Federal agencies & independent COLA committees making accuracy extremely critical.COLA data included multiple angled photos, 2 or 3 dimensional sketches, description wi/ overall condition, & other pertinent info of each housing sample. Effectively managed multiple projects simultaneously, internally & remotely.All work completed w/ high quality & never missing a deadline.Traveled extensively in the US & its territories(Guam, USVI & PR)

Knoxville, Tennessee

Gone Postal was a video media company specializing in video post-production.Gone Postal had fewer than ten employees. Created a target-market marketing structure to generate quality leads through effective telemarketing and direct marketing methods.Exceeded weekly/ monthly deadlines and production goals by 150%.Developed new and strengthened existing business partnerships through a superior customer service program based on personalized attention to meet the customer’s content creative, production, and media needs.Clients included McDonalds, Food City, and Bristol Motor Speedway.

Travelers is a Fortune 5 company with thousands of employees nationally, renowned for their customer service and stability in the insurance market. Then joined with CitiBank to be a world leader in its field.Nationally recognized Top Producer in 1997, 1998, 1999, 2000Yearly policy sales over 1,000, generating more than $1 million in written premium for Travelers. Produced all-time sales record of 113 written CitiBank policies, and earned highest monthly bonus, over $7000, in any sales channel nationally and within only two months of introduction to the program. Led a sales team of 12 consultants in attaining a monthly sales record of 100+ sales per consultant in October 1997, and I personally sold 105 cold sale policies in August 2000. Both achievements received awards from the senior vice president of Travelers and are still unmatched.Promoted to Senior Agent September 2000. Handled all personal lines of insurance business for more than 125 accounts.Selected by the regional vice president to assist high-level executives clients with their insurance needs, including multi-million dollar umbrella liability policies.Exclusively selected by the regional vice president and the senior vice president in 2000 for introduction into a new sales environment of cold transferred clients to improve sales results.Implemented a data research system for the national sales force of 300 consultants, which saved the company hours of time per day and thousands of dollars per year.Trained sales representatives on improvement and incentive techniques.Licensed underwriter in 47 states, each with different guidelines and procedures.

was an inbound call center operation servicing national hotel chain reservation business. Promoted current marketing programs to generate customer interest in special sales packages.Sold an average of 45 packages a week and received a productivity bonus each week.Held various labor and apprentice jobs between college graduation and my first sales job at Hospitality Franchise Systems

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services, 3.498

Activities and Societies: Delta Sigma PiCollege formerly known as Orlando College, South

Marketing/Marketing Management, General

Activities and Societies: Delta Sigma Pi

Associate Of Arts (A.A.), General Studies, Accounting, Computers, 2.92

Activities and Societies: Student Government - Treasurer, Basketball, Volleyball, Golf