Oversee complete operations of the Mental Health First Aid Training Program with annual goal to train over 5,000 residentsManage 7 Direct Reports and 1 intern producing over $1.3M in revenueResponsible for scheduling trainings, outreach, team meetings, staff 1-1s, and community workshopsConducted 8-hour Mental Health First Aid Training in community and private settings, in person and via ZoomHire and train new staff members through a comprehensive 90-day onboarding process

Oversee 3 Direct Reports and manage team consisting of 18 part-time and on-call case managers, including Time-off requests, payroll, and schedulingApprove financial requests for clients, and budgeting analysis for project initiativesResponsible for the success of evening Safe Parking Program operations, open 365 daysConduct trainings, ensure staff is updated on HIPPA compliance certification, and created brand new policies and proceduresRecruit, interview, and onboard new staff members for 4 different site locations

Oversee a staff of over 15 associates, including 3 Team Leads and 13 ChasersMonitor individual & team performance, conduct Q/A reviews, provide remediation and request for removal of staff members not meeting expectations set by the countyDevelop and lead weekly All-Staff meetings, and act as the face of the Pre-Outbreak Team during partner meetingsWork with Pre-Outbreak SMEs to create, approve and conduct all team trainingsResponsible for receiving and assigning referrals received from other teams including HAI, HCPS, and high-risk single case notifications from facilities reporting positive staff and residents

Worked in Employer & School Notification Log to identify potential outbreaksReached out to Points of Contacts (POCs) of facilities reporting positive COVID-19 staff and residents, including SNFs, ALFs, other high risk residential locations and community settingsConducted Pre-Outbreak Investigations to provide resources and identify additional casesMindful of PHI during all calls and email communication with POCs

Contacted and interviewed COVID-19 cases to educate and enforce isolation guidanceUtilized internal webCMR database to capture information from interviews and data collectionMindful of PHI when speaking to cases as well as being sensitive to people’s personal beliefs and cultural backgrounds during all conversations

Online English teacher for Chinese students ages 4 through 11 years oldManaged a digital classroom of 12 – 25 students per class, through BlingABC classroomTaught 40 minutes classroom focusing on specific target language and pronunciationSensitive the different cultural backgrounds of Chinese children when conducting lessons

Worked as both restaurant and banquets server for busy, fast paced, high-end hotelRecommended various kinds of food and cocktails to restaurant and hotel patrons

Assisted in creating, designing, testing, and implementing of Workday ATS systemDesigned recruiting hierarchy and recruitment flow from job application to hireTraveled throughout Northern and Southern California to meet with local SNF administrators to understand the individual needs of their facilities

Recruited RNs in Northern California for Staff, Asst. Manager, Manager, & Director PositionsExperienced working with Taleo ATS and LinkedIn RecruiterOversaw team of 4 supporting staff members: including 2 Coordinators and 2 Talent Acquisition Specialists

Worked 1-1 with clients transitioning out of jails and prison, including healthcare, housing, and employment needsHelped clients in Re-Entry Program create resumes and interview skillsDeveloped and taught 2-week Job Readiness classroom programBuilt relationships with local businesses to create job opportunities for clients