• Applied product insight to convey high-performance floor system recommendations, deliver industrial coating suggestions, and support proper application guidelines, primarily servicing industry specific end-user customers and facilities including industrial contractors and OEM companies.• Leveraged strategic sales tactics to identify and prospect actionable leads for industrial-sector customers and develop marketing pitches for emerging products to increase year-over-year revenue and exceed sales goals.• Guaranteed complete service follow-through by coordinating client education regarding products and processes, ensuring proper delivery of installation materials, and conducting failure analysis to address client complaints and mitigate risk of future shortcomings.• Showcased a robust ability to prospect new vendor and product manufacturers, negotiate contracts, and institute training measures to consistently increase offered services and year-over-year revenue.

• Employed multi-modal sales tactics to sell paint and coating products to a range of end-user facilities including healthcare, educational, and facility maintenance properties, sustaining projected goals.• Identified and cultivated actionable leads, developing a value-added selling strategy to present offered services that pertained to individual needs, consistently growing and maintaining business partnerships.• Conducted coating failure analysis to identify the source of product complaints, assessing the weight of environmental factors and quality of service to develop a resolution and mitigate risk of future disputes.• Harnessed account management expertise to oversee continuing partnerships consisting of schools, hospitals, contractors, and residential buildings to sustain satisfaction and continuously increase territory sales.

• Championed acquisition of mid to large-sized commercial contractor businesses, prospecting warm leads and presenting services that met individualized needs to drive revenue and portfolio growth. • Regularly performed preventative and post-installation failure analysis to identify paint and coating shortcomings and discern the root cause, resolving client complaints and driving customer satisfaction.

• Spearheaded the development of innovative sales tools and initiatives, identifying emerging market trends and designing tactics to drive team success, achieve monthly targets, and exceed revenue goals. • Coordinated cross-functionally with retail locations, analyzing on-site sales trends and customer feedback to create strategic marketing and selling measures that improved revenue across all stores.• Provided support for call-intake teams, observing conversations, applied selling strategies, and customer feedback to provide coaching on effective ways to obtain new clients and promote additional services.

• Executed quality control (QC) and assurance (QA) measures through extensive laboratory testing, utilizing exact formula specifications to ensure the production of paint that met outlined specific standards.• Utilized results from laboratory testing to coordinate with the manufacturing team, adding needed materials and making necessary adjustments to reproduce accurate, high-performing paint batches.