Sound knowledge and expertise of Customer Service in Retail settingAdminister customers by answering on product queries, successfully resolving complaint issues and building loyalty customer relationshipsAbility to multitask effectively in a efficient and timely mannerExcellent organizational, communication and interpersonal skills

Areas of daily responsibility: Human Resources implementation and execution, Administration, Human Rights codeSourcing Techniques: LinkedIn, Facebook, Cold Calling, Networking, Boolean SearchFull Circle Recruitment including: defining client needs, creating job descriptions to attract a targeted pool within the market wage range, job screening and hiring Provided employment coaching services for clients to improve on their overall chances for conquering lucrative… Show more Areas of daily responsibility: Human Resources implementation and execution, Administration, Human Rights codeSourcing Techniques: LinkedIn, Facebook, Cold Calling, Networking, Boolean SearchFull Circle Recruitment including: defining client needs, creating job descriptions to attract a targeted pool within the market wage range, job screening and hiring Provided employment coaching services for clients to improve on their overall chances for conquering lucrative employmentCoordinated and facilitated training workshopsCommunicated frequently with job applicants on their status of applicationSuccessfully partnered with community and non-profit employment centers Established employment action plans to ensure all client outcomes are metCreated Employee Work Manual while incorporating company's history, workplace guidelines, recruiting manual and disciplinary policies Show less

Management of Personnel ResourcesCredited for company's annual performance of 70% by decreasing employee turnoverResponsible for coordinating and maintaining intake process for Investors Group and work placementsIdentified barriers to employment and assisted immediately clients with such matters as job search strategies, job readiness skills and job interview preparationCoordinated monthly group orientations to increase on candidates listDemonstrated ability to negotiate and… Show more Management of Personnel ResourcesCredited for company's annual performance of 70% by decreasing employee turnoverResponsible for coordinating and maintaining intake process for Investors Group and work placementsIdentified barriers to employment and assisted immediately clients with such matters as job search strategies, job readiness skills and job interview preparationCoordinated monthly group orientations to increase on candidates listDemonstrated ability to negotiate and influence business partners to manage change effectivelyEncouraged strong business relationships with clients and build on loyalty programServed as a liaison between field and corporate provincial offices Show less