Drives excellence across all facets of our software platforms and products. Lead high-performing teams to deliver cutting-edge software solutions and optimize operational performance while staying focused on security compliance.• Lead the integration and enhancement on our platform, furthering innovation and improving functionality. • Establish company-wide Agile best practices and coding standards to enhance collaboration, efficiency, and software quality across the organization.• Architect and analyze cloud infrastructure and applications to be compliant and meet the needed standards for ISO 27001, CMMC, and NIST 800-53.• Optimize development processes to reduce time to market by over 50% while minimizing software deficiencies by more than 75%.• Regularly attends Executive and C-Suite meetings, delivering updates and strategic guidance to drive informed decision-making and align initiatives with organizational goals.• Extensive experience managing multiple projects with complex interdependencies, ensuring seamless coordination and successful delivery across all initiatives.

Transformed the software development department and other business units at an insurance company to operate as one cohesive team. Transformed our software development department and other business units to operate as one cohesive team. Established metrics around the cost of maintaining our legacy software and the operational challenges with the business units and implemented a multi-tenant software solution to meet their needs. • Established key performance metrics for maintaining legacy software and architected a multi-tenant solution that delivered over 30% annual savings while integrating new functionalities and minimizing support. • Led the transition of multiple teams into a high-performing enterprise development team. • Architected integration of enterprise insurance application with accounting and payment systems, streamlining financial processes and enhancing overall operational efficiency. • Identified and conceptualized groundbreaking software solutions that addressed key pain points and opportunities within All Star.

Promoted to Vice President of Software Development due to exemplary leadership. Restructured the RFID / IOT company to minimize losses and positioned it for future success. Oversaw operations, budget management, facilities, contract negotiations, software development, IT, hardware, quality assurance, and support functions. Made strategic decisions based on timeframes, team costs, skill sets, analytics, and revenue forecasts.• Successfully restructured the company to cut losses by over 75% while establishing a strategic plan and framework for future growth. • Identified non-performing contracts. Developed and implemented effective exit strategies for these contracts, minimizing financial liabilities and optimizing resource allocation. • Successfully led multiple software development teams, both locally and internationally, fostering collaboration and innovation across diverse cultural landscapes.

Managed multiple projects requiring comprehensive research and development throughout various hardware and software domains. Demonstrated expertise in project management, architecture, software development, training and thorough documentation. • Assembled hardware, wrote software, and deployed an environmental monitoring buoy designed to detect abnormalities and oil spills in water. This innovative buoy collected critical readings to assist in minimizing environmental impacts, enabling timely responses to potential threats. • Created a solution with hardware and software to catch loading dock sequence errors and prevent the customer from losing a multi-million dollar contract with an auto manufacturer.

Developed code and engineered solutions for enterprise home building and supply chain software, delivering innovative functionality to enhance operational efficiency and streamline processes. • Added document management functionality to existing software integrations. • Revised a mobile application for home builder software. Implemented key features and improvements that optimize user experience, streamline project management, and facilitate communication between builders and sub-contractors.

Engineered and developed automated solutions for medical claims and billing software, improving accuracy and efficiency in processing transactions.• Successfully led the creation of an automated server application for processing medical claims, resulting in a remarkable 40x increase in efficiency. • Automated healthcare note system to document physician notes on existing claims to replace existing batch processing system.

Engineered and developed internal HP tool for Healthcare Quality Assurance. Was responsible for requirements, architecture, design, coding, and deployments. • Collaborated with stakeholders to gather and document requirements, ensuring that the overseas team had a clear understanding of project goals and specifications.• Acted as the primary point of contact for the overseas development team, ensuring clear communication of project objectives, timelines, and expectations.• Oversaw project timelines, deliverables, and milestones, using project management tools to track progress and facilitate efficient collaboration across time zones.• Developed integrated chat tool within existing application for communication amongst users. • Developed embedded whiteboard functionality into application to provide users updated information. • Conducted regular meetings, status updates, and reviews to keep the team informed and engaged, fostering a sense of collaboration despite geographical differences.• Verified final deployment and deploy to each environment based on schedule and acceptance sign off by stakeholders.

Developed mobile asset tracking application with Xamarin and C# for cross platform functionality. Responsible for design, development and testing on multiple devices to verify quality. • Mobile application development with Xamarin and C# for both iOS and Android, utilizing Visual Studio development environment. • Responsible for complete UI restructuring for iOS when the IPhone 5 came out, due to the change in screen size. This dynamic approach would prevent future issues with hardcoded UI layouts. • Work in existing C# desktop application to assist with adding additional functionality. • Build install packages with Install Shield for mobile application builds and deployments. • Build reporting suite for our mobile application, utilizing SSRS reporting library.

Auto technician with a proven track record of excellence in vehicle maintenance and repair. Successfully promoted to service consultant and acting assistant service manager, leveraging technical expertise to enhance customer satisfaction and streamline service operations. Maximized profits by personally writing over $50k in service each month, increasing the following: return on warranty claims by nearly 40%, the effective labor rate by over $7.40 an hour, and customer satisfaction index from 78% up to 94%. Demonstrated leadership abilities in managing teams and training staff, ensuring high-quality service delivery. Committed to fostering a positive customer experience while maintaining efficiency and operational excellence in a fast-paced environment.• Proven expertise in overseeing service department functions, including scheduling, workflow management, and staff training. • Skilled in managing budgets and inventory, while fostering a positive team environment and maintaining high standards of customer care. • Adept at implementing processes to enhance efficiency, reduce turnaround times, and improve service quality.• Committed to driving revenue growth through effective service marketing strategies and building long-term relationships with clients.• Strong focus on warranty claims management, achieving over 67% of claims covered on initial submission. • Expert in navigating warranty processes, ensuring accurate documentation, and effectively communicating with manufacturers to maximize claim approvals.

Balloon pilot with extensive experience in operating hot air balloons and engineering innovative special shape designs. Successfully navigated the FAA certification process, demonstrating a strong commitment to safety and regulatory compliance. Certified in experimental balloon repairs, skilled in maintaining balloon performance through meticulous inspections and needed repairs. Passionate about creating unique and memorable flying experiences, combining technical expertise with a flair for creativity. Excellent communication and teamwork abilities, fostering positive interactions with passengers and event organizers alike.• Successfully completed the FAA certification process, demonstrating proficiency in balloon operation, safety protocols, and emergency procedures.• Gained certification for performing repairs and maintenance on experimental hot air balloons, ensuring compliance with safety standards and prolonging the lifespan of the equipment.• Operated hot air balloons for various events, including festivals, corporate gatherings, and private celebrations, ensuring a safe and enjoyable experience for passengers. This included the Albuquerque Fiesta Special Shape Rodeo. • Conducted pre-flight inspections and safety checks to ensure all equipment meets regulatory standards.• Demonstrated excellent navigation and communication skills while flying, maintaining contact with ground crews and following all FAA regulations.• Designed and engineered unique special shape balloons, transforming creative concepts into functional flying structures.• Completed the entire production process, from initial design sketches to material selection and final assembly, ensuring structural integrity and flight performance.• Conducted regular maintenance and inspections on balloon systems, addressing wear and tear, and implementing necessary repairs to uphold flight safety.

Innovative manufacturing line design engineer specializing in creating efficient production lines that minimize space and optimize manufacturing processes. Expertise in analyzing workflows and identifying opportunities for improvement to enhance productivity and reduce waste. Proficient in utilizing advanced engineering principles and tools to design layouts that streamline operations while ensuring safety and compliance with industry standards. Strong collaboration skills, working closely with cross-functional teams to implement solutions that drive operational excellence. Committed to continuous improvement and leveraging technology to support scalable and sustainable manufacturing practices.• Created detailed AutoCAD drawings and layouts for production lines, ensuring optimal use of space and efficient workflow.• Analyzed current production processes to identify inefficiencies and redesign layouts that enhance productivity and reduce cycle times.• Created layouts that minimize unnecessary movement and streamline operator tasks, allowing fewer personnel to efficiently manage operations.• Utilized Lean Manufacturing Processes to identify bottlenecks and areas where automation or technology can reduce the need for manual monitoring and operation.• Used data analytics to track production metrics and identify opportunities for further optimization, ensuring that staffing levels align with actual production needs.• Ensured all designs comply with industry standards, safety regulations, and best practices to maintain a safe working environment.

Highly skilled master auto technician with extensive expertise in electrical and computer system repair with a specialized focus on diagnosing challenging automotive issues that others have been unable to resolve.. Proven track record in diagnosing and troubleshooting complex automotive electrical issues, including wiring, sensors, and onboard computer systems. Committed to delivering exceptional service quality, ensuring vehicles operate safely and efficiently. Strong ability to stay updated on the latest technologies and industry advancements, enabling effective solutions for modern automotive challenges. Excellent communication skills facilitate clear interactions with clients and team members, enhancing overall customer satisfaction and service effectiveness.• Proficient in utilizing advanced diagnostic tools and techniques to identify root causes of complex malfunctions.• Ability to demonstrate a systematic approach to troubleshooting, ensuring accurate and efficient repairs.• Committed to fostering a positive learning environment by providing hands-on training, guidance, and support to help new technicians build their skills and confidence.• Passionate about providing exceptional customer service, ensuring clients receive their vehicles in peak condition and with complete confidence in the work performed.