Brian Milligan

Brian Milligan Email and Phone Number

Technical Support Engineer, Tier II @ Customer.io
portland, oregon, united states
Brian Milligan's Location
Kingston, Pennsylvania, United States, United States
Brian Milligan's Contact Details

Brian Milligan personal email

About Brian Milligan

Brian Milligan is a Technical Support Engineer, Tier II at Customer.io. He possess expertise in aha! product management, github, software testing, technical support, technical documentation and 14 more skills.

Brian Milligan's Current Company Details
Customer.io

Customer.Io

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Technical Support Engineer, Tier II
portland, oregon, united states
Website:
customer.io
Employees:
64
Brian Milligan Work Experience Details
  • Customer.Io
    Technical Support Engineer, Tier Ii
    Customer.Io Sep 2021 - Present
  • G5
    Technical Product Manager
    G5 Jun 2021 - Sep 2021
    Bend, Oregon, United States
  • Getg5
    Technical Business Analyst
    Getg5 Apr 2015 - Jun 2021
    Bend, Oregon Area
    - Responsible for helping the Product and Engineering teams in gathering, organizing and managing requirements, as well as defining business problems and needs.- Translating and simplifying requirements: Evaluate information gathered from multiple sources, reconcile conflicts, decompose information into details, organize the details and distinguish user requests from the underlying true needs.- Evaluate and provide guidance which informs support triage including running queries, deep… Show more - Responsible for helping the Product and Engineering teams in gathering, organizing and managing requirements, as well as defining business problems and needs.- Translating and simplifying requirements: Evaluate information gathered from multiple sources, reconcile conflicts, decompose information into details, organize the details and distinguish user requests from the underlying true needs.- Evaluate and provide guidance which informs support triage including running queries, deep diving into data and invoking 3rd party interfaces.- Work with engineers to answer questions and remove roadblocks to keep development, test, and accept cycle going.- Write product documentation and internal training material. Show less
  • Getg5
    Senior Web Builder
    Getg5 Aug 2013 - Apr 2015
    Bend, Oregon
    Implementation of websites and ensuring quality prior to client delivery.
  • Idlepress
    Web Design & Development
    Idlepress Sep 2008 - Dec 2015
    Bend, Oregon
    Freelance web design and development utilizing Wordpress and Joomla CMS.
  • Ertley Kia
    Service Advisor
    Ertley Kia Sep 2010 - Oct 2011
    Moosic, Pa
    Customer service, writing estimates, sales, scheduling, shipping & receiving, inventory management.
  • Ken Pollock Suzuki
    Service & Parts Advisor
    Ken Pollock Suzuki Jun 2006 - Sep 2010
    Pittston, Pa
    Customer service, writing estimates, sales, scheduling, shipping & receiving, inventory management.
  • Closets By Design
    Installation Supervisor
    Closets By Design Sep 2005 - May 2006
    Gardena, Ca
    Oversee a team of six installers dispatched throughout the Southern California area. Responsible for working with clients to provide ETAs, follow up on post-installation quality and repairs. Reviewing and revising design plans and ensuring team members had the necessary materials and time to complete the installations.

Brian Milligan Skills

Aha! Product Management Github Software Testing Technical Support Technical Documentation Software Documentation Web Design Content Management Systems Cascading Style Sheets Training And Development Heroku Pivotal Tracker Qaqc Wordpress Business Analysis Seo Sql Javascript Joomla

Frequently Asked Questions about Brian Milligan

What company does Brian Milligan work for?

Brian Milligan works for Customer.io

What is Brian Milligan's role at the current company?

Brian Milligan's current role is Technical Support Engineer, Tier II.

What is Brian Milligan's email address?

Brian Milligan's email address is by****@****tg5.com

What skills is Brian Milligan known for?

Brian Milligan has skills like Aha! Product Management, Github, Software Testing, Technical Support, Technical Documentation, Software Documentation, Web Design, Content Management Systems, Cascading Style Sheets, Training And Development, Heroku, Pivotal Tracker.

Who are Brian Milligan's colleagues?

Brian Milligan's colleagues are Mdmahfuzur Rahman, Eldin S., Luisa Sanchez, Irozuru Emmanuel, Nancy Baron, Prasanth Vigneswararajah, Boonyawee Prasertsiripond.

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