B N. Email & Phone Number

Crystal Lake Illinois

Responsible for Raw material, Work in Process and Finished Goods Inventory.Implement Barcode System.Manage 30M+ Inventories.Quarterly obsolescence review and disposition of materials.Trained and monitored staff’s performance with department meetings and performance reviews.Scheduled staff to meet customer/company objectives and goals.Root cause analysis and solutions.Set ABC analysis on all parts.Implemented cycle count program.Control offsite warehousing.Establish procedures and instructions.Review contracts.Generate financial reports.Support all departments to meet needs and requirements.

Manage 25+ technicians in 2 states providing support to NCR customers.Scheduled and coordinated all technician work schedules to meet customer/company objectives and goals.Responsible for distribution of calls in service environment.Managed and scheduled all training criteria for technicians.Reduced customer penalties by 90% = savings of $4500.00 weekly = $234,000.00 yearly.Reduced weekly overtime by 31% = savings of $8000.00 weekly = $416,000.00 yearly.Improved customer satisfaction from 55% to 86% (Goal = 85%)Accountable for P&L down to Territory level.Responsible for inventory accuracy.Monitored staff’s performance with department meetings and performance reviews.Continuous process improvement through cost savings and increasing efficiencies.Responsible for various resources including manpower, work supplies, parts inventory and returns.Resolve customer issues and needs.Work with National Service Manager to review and revise process, price and cost.

Responsible for receipt of goods, work in process and shipping of product through the operation.Trained and monitored staff’s performance with department meetings and performance reviews.Scheduled staff to meet customer/company objectives and goals.Support all departments to meet needs and requirements.Implemented cycle count program.Managed $40m company inventories.Improved inventory accuracy from 78.6% to 98.7%.Maintained accurate inventories through process control, cycle counts and floor stock physical inventories.Managed customer consigned inventory.Continuous process improvement through cost savings and increasing efficiencies.Responsible for various resources including manpower, work supplies, parts inventory and returns.

Manage 40+ employees.Plan, develop and administered opportunities to enhance and retain customer base.Responsible for receipt of goods, work in process and shipping of product through the operation.Trained and monitored staff’s performance with department meetings and performance reviews.Scheduled staff to meet customer/company objectives and goals.Implemented cycle count program.Maintained accurate inventories through process control, cycle counts and floor stock physical inventories.Improved inventory accuracy from 61.3% to 98.4% reducing inventory cost.Improved customer satisfaction from 70% to 98.5%.Reduced operational cost by $150,000.00.Provide direction for day to day operations for product delivery for Midwest customer base.Trucking schedules, purchasing, inventory, auditing, cost control and Customer Service.Managed customer consigned inventory.Negotiated contracts with preferred carriers and resolved open issues.Continuous process improvement through cost savings and increasing efficiencies.Responsible for various resources including manpower, work supplies, parts inventory and returns.

Trained and monitored staff’s performance with department meetings and performance reviews.Responsible for receipt of goods, work in process and shipping of product through the operation.Scheduled staff to meet customer/company objectives and goals.Reduced supplier base by 15%.Support all departments to meet needs and requirements.Reduced packaging cost by $250,000.00.Increased inventory turns from 8 to 20.Managed $60m company inventories.Implemented electronic consigned inventory system.Maintained accurate inventories through process control, cycle counts and floor stock physical inventories.Improved inventory accuracy from 71.4% to 98.2%.Managed industry suppliers and outside processing of materials.Reduced lead-times on packaging from 4 weeks to 1 week.Negotiated contracts with preferred carriers and resolved open issues.Continuous process improvement through cost savings and increasing efficiencies.Responsible for various resources including manpower, work supplies, parts inventory and returns.

Education record

Certificate, Management