B Revathi Email & Phone Number

• Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS.• Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts.• Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.• Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions.• Prioritize Requirements using MOSCOW and Business Value methods.• Deliver Requirement documents like BRD\FRD\SRS\Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps.• Communicate clients business requirements by constructing easy to understand data and process modelsInvolved in creating wire-frames and mock ups for the system.• Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients.• Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application.• Act center point of contact for all project activities liaising with Delivery Managers.

• Addressed the front-end customer queries and provided adequate resolution.• Worked on Flexcube 11.2 environment for daily transactions • Provided assistance to the customers in opening Savings, Current and Term Deposits Managed operations related to clearing CTS Cheques. • Led the maintenance of Onsite ATM and BNA machine and managed specialized desk like Forex, NRI and Jewel Loan.• Understanding the Loan/Credit policies and various products of the organisation, mapping the requirements of the clients and suggesting the best product to the client.