• Oversee safety performance and programs for high volume Food DC• Drive and improve safety advocacy culture for facility• Developed safety performance improvement plan to reduce building injury rate

• Oversaw & led team to support all operations of automated Swisslog warehousing selection department in high volume Food DC, moving 30+ million perishable cartons annually to service 290 stores• Lead team of 10 Operations Managers and 150+ team members to meet KPIs in safety, cost, quality, and delivery• Partnership with Sr. Industrial Engineer to implement standards for picking process and standard work audit routines• Increased volume throughput capability (2 million cartons annually) and daily watermarks• Drive culture to support operational transformation efforts while ensuring team member well being and store service are key components of our operation• Strategize with Sr. Leadership team to drive operational efficiency, talent management, and succession planning

• Began development, implementation, and management of training programs & learning documentation for high volume automated Food DC• Supported building leadership and team member trainers in onboarding new hires and new hire assessments• Implemented standard for training hours spend and routine to govern adherence

• Lead HR team for high volume Food DC with 280+ employees• Ensure timeliness and accuracy of payroll, wages, benefits, performance reviews, unemployment claims, and program roll out• Maintain positive team culture through proactive problem solving and open communication• Support operations leadership team in all aspects of talent management• Maintain adequate staffing and minimize attrition through training & development of hourly team & executives• Support development of leadership team• Created standard network process and tool for requesting review of hourly team member wage rate

• Lead Outbound operations for 430,000 square foot food DC• Successfully lead team of 25+ daily to achieve budgeted production numbers• Collaborate with peers to determine daily staffing need and develop plan to accomplish the days volume• Lead nightly huddles with building peers to ensure daily plan is on pace and adjust as needed• Drive continuous process improvement initiatives through Gemba walks, team huddles, and data analysis• Responsible for all aspects of team member experience; including interviewing, onboarding, talent management, reviews, and culture• Part of 3 Ops Manager team to develop new processes & production goals for Outbound• Spent 1 year on Safety Steering Team as Incident Review & Emergency Drill Captain• Assigned role of Best Practice Captain for Outbound and led building to 100% on 2017 Assessment• Completed LEAD development training

• Managed all day to day operations and financials for Class A mid rise property• Led property to YOY NOI growth• Monitor pricing daily and led monthly calls with my Revenue Management team to ensure new lease & renewal pricing were in line with current market and budgeted growth• Work with Asset Management team and vendors to ensure property was maintained to and Capital projects stayed on scheduled and within budget.• Successfully oversaw & completed $1.75 million property redevelopment• Accelerated extensive apartment interior redevelopment project• Created annual property budgets• Led Corporate Property Visits for Company Executive Team• Increased lease renewal rates YOY 3%-5%• Achieved Most Improved Property in 2014

• Managed day to day operations and financials for property• Responsible for performance of leasing and maintenance staff on a daily basis• Responsible for keeping expenses under budget monthly and YOY• Ensured new leases have positive rent growth and new renewal lease rates are at a minimum 7% increase• Analyze market trends• Led quarterly VP tours and annual Executive tours. • Responsible for handling resident complaints, concerns, and resolutions

• Ran day to day operations in the absence of the property manager• Oversaw monthly rent payment and processing • Processed all move out our accounting and debt collection• Conducted property tours and leased vacant apartments to ensure vacancy stayed below 4%• Owned monthly lease renewal initiative• Kept monthly delinquency under 1%• Promoted to Property Manager after 1 year

• Ran day to day operations in absence of Business Manager• Handled monthly rent collection and delinquent rent process• Responsible for helping with annual rent increase proposals and notifications to ensure increased income and high resident retention• Processed vendor payments• Processed move out accounting and debt collection • Conducted property tours for prospective residents and ensuring satisfactory move in process• Planned quarterly resident events to drive engagement and retention

• Primary contact for resident engagement and concerns• Planned resident events; stood up weekly NFL showings for residents• Handled monthly rent receipts• Proposed resident lease renewals to ensure increased income and high resident retention• Processed vendor invoices for timely payment• Responsible to ensure residents are in compliance with Renter's Insurance policy

• Conducted property tours for perspective residents• Completed lease agreements and move in follow up for new residents• Created service requests and complete follow up to ensure resident satisfaction