B. Scott Bouknight Email & Phone Number

Phoenix, Arizona, United States

Manage and arrange safe transit of rail shipments focusing on current delivery requirements. Plan and arrange all rail deliveries for customer orders, consignment, and replenishment locations. Tracking and tracing of all rail shipments. Run and distribute reporting for rail fleet-idle, loaded, empty, and transit. Maintain delivery due list to ensure that all open rail orders are current. Identify areas of opportunity to cut cost while without jeopardizing service. Maintain open communications with inventory controllers, plants, terminals, and customers service to confirm status of pending delivery transactions. Work with rail carriers to obtain rail delivery status, troubleshooting, or service orders. Create and maintain rail patterns. Generate rail waybills or diversions. Assist as backup to Rate Pricing Specialist and Rail Operations Specialist. Work cohesively with Supply Chain to confirm adequate inventory levels at plants and terminals. Interface with Sales for alternative sourcing options or supply recommendations. Handle customer difficulties and inquiries. Develop and nurture relationships with third party transportation vendors. Provide customer service to internal and external customers on transportation related inquires and manage conflicts in a professional manner. Establish proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits. Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or develop appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences. Help develop training material pertaining to your role.

Phoenix, Arizona, United States

Facilitates safety compliance, supervises and delivers training, supervises and develops others, supervises audit results,and supervises ramp operations. Monitors safety compliance, audit requirements, and inbound and outbound operations at the gateway. Develops a training plan for employees to ensure employee certifications are current. Supervises others within department.

Phoenix, Arizona

Operating in the transportation environment is a 24/7/365 commitment to safety and efficiency. I was part of the operations management team that directed up to 30 personnel per shift and up to 150 employees on a team. I made it my mission to clearly communicate complex technical and regulatory information to the team to ensure customer needs were met without sacrificing safety standards. When I received customer complaints, I assessed problems, researched root causes and resourcefully resolved issues.➥ Everyday, I built, originated and routed an average of 28-30 trains within the parameters of service level agreements (SLAs) to meet customer delivery specifications and deadlines.➥ I oversaw up to 315 miles of train tracks and inspected outgoing trains to ensure compliance with state and federal regulations and BNSF policy and procedure.➥ I achieved up to 500 injury-free days by using incident simulations for emergency preparedness, enforcing safety regulations and conducting safety training in OSHA, personal protective equipment (PPE) usage and HazMat handling and transportation rules. ➥ After incidents, including large-scale scenes such as derailments or hazardous material spills, I conducted root cause investigations and prepared a report of findings with recommended corrective measures to prevent future risks or incidents.➥ Every month, I conducted ~80 QA tests for conductors and engineers. I evaluated policy compliance, procedure and safety regulations and made corrective measures if necessary.➥ I oversaw HR functions for union / non-union employees and 3rd party contractors. I mediated grievances, provided counseling and discipline, wrote performance evaluations and recognition documents. I made sure all 50 employees kept updated training and certifications.

Gallup, New Mexico

Phoenix, Arizona

Clovis, New Mexico

Glendale Luke Afb, Arizona

I coordinated the submission of maintenance procedural improvement proposals and lean process proposals which increased efficiency while saving time and money. During this time, I maintained the submission tracking database. ➥ When I discovered a breakdown in the approval process, I reorganized documentation and submittal procedures which increased response rate by more than 75%.➥ I liaised between maintenance technicians and executive management to ensure corrections, changes and updates were communicated and implemented in a timely manner.

I was responsible for the security clearance submittals, applications and renewals for 750 personnel. I coordinated background checks with law enforcement and collected financial and personal data to process checks.➥ I provided physical security and emergency response, including access to multimillion-dollar aircraft on the flightline, for 5 divisions.➥ To remain prepared in emergency and disaster situations, I conducted random security inspections, patrols and tested security procedures. I coordinated training in security rules, regulations and procedures.

In a 24/7 environment, it is critical to keep a team motivated. I managed up to 49 maintenance personnel and made it my goal to meet daily maintenance schedule and deadlines. I ensured the timely completion of thousands of critical tasks by creating 3 shift schedules, establishing daily production priorities and creating a workflow schedule. ➥ I enforced OSHA, PPE, HazMat handling and transportation regulations to ensure the team operated with safety standards around the heavy, moving equipment and live explosive materials.➥ I achieved zero major safety incidents and used informal/formal methods to teach situational awareness in a hazardous environment.➥ After training and motivating the team to meet deadlines without sacrificing quality, we successfully reduced the maintenance discrepancy rate by 1.4% and achieved an overall rate of 1.2%.➥ I forecasted, planned and coordinated all resources, supplies, equipment and personnel necessary to ensure equipment availability up to 99.8%.

Bachelor Of Occupational Education - Bsoe

Associate Of Arts And Sciences (Aas), Aircraft Armament Systems Technology