Responsible for the pre-sales and post-sales service processes. Manage a $16 Million book of business. Specifically responsible for Texas and Louisiana Avaya direct customers and 11 Avaya Partners. Consults with customer and account teams in selling and supporting professional services and related applications. Ensures that all activities operate at optimum efficiency and that a consistently high level of customer satisfaction is maintained. Works with organizations within the company that are… Show more Responsible for the pre-sales and post-sales service processes. Manage a $16 Million book of business. Specifically responsible for Texas and Louisiana Avaya direct customers and 11 Avaya Partners. Consults with customer and account teams in selling and supporting professional services and related applications. Ensures that all activities operate at optimum efficiency and that a consistently high level of customer satisfaction is maintained. Works with organizations within the company that are responsible for new or modified service offers, pricing, policies, and systems. Provides solutions to a diverse range of complex problems.Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, mid-market companies, small businesses, and government organizations around the world. Show less

Maintain all routes in a dealer sequence that is cost efficient from start to finish. Maintain all routes in a clean manner including but not limited to rotating inventory and keeping displays clean and attractive. Assist wholesale customers and their battery needs. Collecting monies when appropriate. Perform warranty claims at the customer’s location. Educating customers about new and existing products and the differences between them. Place point of sale materials at customer’s request… Show more Maintain all routes in a dealer sequence that is cost efficient from start to finish. Maintain all routes in a clean manner including but not limited to rotating inventory and keeping displays clean and attractive. Assist wholesale customers and their battery needs. Collecting monies when appropriate. Perform warranty claims at the customer’s location. Educating customers about new and existing products and the differences between them. Place point of sale materials at customer’s request. Maintain a clean and tidy route truck. Load and unload the route truck with both new batteries and core batteries. Maintain an accurate inventory count on the route truck. Must present a professional image at all times. Look for and report potential prospects for new accounts. Show less

This role required an abundance of product knowledge and relationship development skills. Using initiatives and goals presented by AT&T, all customer interactions focused around providing the customer with a complete solution. Balancing the consultant/client relationship while aiming to exceed quota was paramount in this position.

This role for Mercedes Benz was very detailed and customer serviced based. My duties focused very much with our online parts and accessory sales. I was in charge of customer control and product sales processing. I managed various sites that carried our inventory. To process orders we used the Reynolds and Reynolds system. My monthly online sales average was $50k. This process included taking specific orders for specific items and verifying its fit to the vehicle in question. Orders came from… Show more This role for Mercedes Benz was very detailed and customer serviced based. My duties focused very much with our online parts and accessory sales. I was in charge of customer control and product sales processing. I managed various sites that carried our inventory. To process orders we used the Reynolds and Reynolds system. My monthly online sales average was $50k. This process included taking specific orders for specific items and verifying its fit to the vehicle in question. Orders came from all over the United States. I was to over see the shipping and receiving department and its representatives. It was my duty to make sure all shipments went out in a timely manner and was packed appropriately by the shipping and receiving team. Keeping a tight bottom line and little waste was key in this role. Show less

Drive small business growth in designated location Generate 4-6 qualified business leads per week by utilizing CRM to make 20-30 cold calls per day. Support all required business activity in designated location. Attend all required business training when provided by Verizon. Be an expert on all aspects of a business customers' technology needs wireless and connected products.

Growing sales by building a strong, influential, collaborative relationship to consumers and professional customers of wireless-based solutionsAssist the district manager to ensure store is merchandising compliant and audit ready. Building a base of loyal customers who return to the store for service, support, and future purchases of products, services, and accessories. Ensure location is meeting/ exceeding its performance metrics.Remaining well-versed and educated on products and… Show more Growing sales by building a strong, influential, collaborative relationship to consumers and professional customers of wireless-based solutionsAssist the district manager to ensure store is merchandising compliant and audit ready. Building a base of loyal customers who return to the store for service, support, and future purchases of products, services, and accessories. Ensure location is meeting/ exceeding its performance metrics.Remaining well-versed and educated on products and services in a rapidly changing environment. Maintaining merchandising and store cleanlinessGive regular feedback to district management on areas that need improvement. Show less

Work with clients to understand automobile options by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles. Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives with client. Also explaining the benefits of offered warranties and services.