Brandon Walz Email & Phone Number

Yellowknife, Northwest Territories, Canada

Operation and support of the DIIMS Service Desk as a Junior Electronic Information Management Specialist.Tasks include:- Developing and Delivering training courses relating to the operation of DIIMS- Creating/Maintaining documentation and training guides relating to DIIMS- Operating the DIIMS Service Desk - Logging/Tracking all emails and calls - Tier one support to provide resolution to most end user issues- Leading implementation plans to expand the DIIMS user base- Providing one-off web solutions for unique problems as/when needed- Developing workflow portals/functions alongside senior colleagues- Working collaboratively with outer Departments to meet electronic information management needs

Yellowknife

Operation and support of the DIIMS Service Desk as a Junior Electronic Information Management Specialist.Tasks include:- Developing and Delivering training courses relating to the operation of DIIMS- Creating/Maintaining documentation and training guides relating to DIIMS- Operating the DIIMS Service Desk - Logging/Tracking all emails and calls - Tier one support to provide resolution to most end user issues- Developing/Executing implementation plans to expand the DIIMS user base

Yellowknife, Nt

Tasks included but are not limited to: - Answering phone calls to provide guidance with the online vehicle registration process- Updates/Maintenance of database server- Analysis of business practice for feasibility as an online service - Preparing documentation for educating future employees - Teaching other employees how to use new system features - General office duties (photo-copying, sending/receiving mail, filing, data entry)

Yellowknife

Summer student employment throughout my post-secondary education.Tasks included but are not limited to: - Answering phone calls to provide guidance with the online vehicle registration process- Updates/Maintenance of database server- Analysis of business practice for feasibility as an online service - Preparing documentation for educating future employees - Teaching other employees how to use new system features - General office duties (photo-copying, sending/receiving mail, filing, data entry)

Yellowknife

Summer student employment throughout my post-secondary education.Tasks included but are not limited to: - Answering phone calls to provide guidance with the online vehicle registration process- Updates/Maintenance of database server- Analysis of business practice for feasibility as an online service - Preparing documentation for educating future employees - Teaching other employees how to use new system features - General office duties (photo-copying, sending/receiving mail, filing, data entry)

Yellowknife

Summer student employment throughout my post-secondary education.Tasks included but are not limited to: - Answering phone calls to provide guidance with the online vehicle registration process- Updates/Maintenance of database server- Analysis of business practice for feasibility as an online service - Preparing documentation for educating future employees - Teaching other employees how to use new system features - General office duties (photo-copying, sending/receiving mail, filing, data entry)

Diploma, Computer Information Technology, Cumulative Gpa: 3.8

Computer Information Technology program, graduated in 2017 with honors. Programming Languages learned include: C#, C++, Java, SQL, HTML, PHP

High School, 10-12

Activities and Societies: Basketball team, assistant coach for junior basketball team Graduated with honors which was maintained.