- Develop relationships with recommend solutions to improve their production. - Identify new client base on risk apettite and ensure inline with company SOP. - Maintain long-term relationships with current clients and their management teams by providing information, guidance, and support. recommending service and profit improvements; and recommending new opportunities- Arrange business meetings with prospective clients. - Lead and coordinate contract negotiations for a successful close- Coordination with Dept Quality Assurance Sales Team, Marketing and Communication Strategy Department.- Support Sales and Marketing programs to achievement target.

Canvass the assigned areas on a daily basis to meet Mortgage and Consumer Loans disbursement and revenue targets.Maintain good working relationship with property offices.Help with relevant Agent-related events and socialization.Manage the back-and-forth of data collection to ensure complete application data and zero-percent return rate.Support BD Executive(s)' programs and team achievements.

Drive growth of user base (corporate and retail) through new user acquisition and existing user engagement.Take on end-to-end responsibility on user growth with focus on clients (including pitching, account management and strategy for corporate campaigns).Identify new sectors and verticals to meet business objectives.

Responsible and managing for Mystery Shopper Risk cases assignment and assisted 13 MS Team leaders with more than 180 MS part timers in working area, ensure all activity inline with matrix and Company SOP.

Assisted all Mystery Shopper Team Leaders reporting in line with matrix in MS Internal Control Unit.

Manage all activity Mystery Shopper team leaders reporting MS SSC result and coordination with Quality Assurance Sales Team, Marketing and Communication Strategy Department.

Responsible and manage handle project city expansion for Mystery Shopper activity in regional (Manado, Lampung, Palu, Bengkulu, Gorontalo, Ambon, Aceh, and Madiun).Collaboration and coordination cross function with HR, Sales, Facility, Operation, Training & Development and IT Department for manage hiring MS team leaders and MS part timers, transfer knowledge MS tools ( MS matrix, report templete and system aplication) and training.

Manage and assisted administration team in security function, ensure budgeting stayed in line with matrix Finance Department.

Responsible for planning training program and training activity, ensure schedule in line with company SOP.

Maintain deskcoll, field agency and overdue account consist of accounts analysis, installment reminder and investigation.

Maintain deskcoll and overdue account consist of accounts analysis, installment reminder, skip tracer and investigation .