Roberto Deledda Email & Phone Number

Guastalla, Emilia-Romagna, Italy

To support the Customer Support team in daily tasks.To respond to customers queries in a timely and accurate way.To identify and assess customers needs to achieve satisfation.To collect and report to the proper department claims, issues or suggestions from the customers.Special focus on arranging and managing the shipments to our valued U.S. distributors.

Guastalla, Emilia-Romagna, Italy

To manage outer warehousing and transportation suppliers.To supervise the suppliers K.P.I(s). against the agreed/contractualized levels.To supervise logistics costs analyzing the variance, identifying the causes and applying the needed revisions.To check and maintain the finished products and accessories stock.To suggest warehousing and transportation.

Reggio Emilia, Italia

To solve and fix any ops issue in agreement with the Country Manager, to improve and manage the ops procedures and the proprietary management software, workload allocation to the team members, to monitor and improve the Company KPI.

Reggio Emilia, Italy

To handle the shipment since the first contact with shipper(s) and up to the departure of vessel.

Scandiano, Italy

Shipping and warehouse manager. Preparation of the packing lists and allocation of workload to the warehouse operatives. Invoicing in help to the appointed colleague, if necessary.

Scandiano, Italy

Shipping and warehouse manager. Preparation of the packing lists and allocation of workload to the warehouse operatives. Invoicing in help to the appointed colleague, if necessary.

Scandiano, RE, Italy

Collection and analysis of shipping costs in order to optimize the transporters pool to meet the Company plans.Booking and documentation tasks.Coordination of the logistics of the Company in cooperation with Sales, Manufacturing and Shipping departments.Report of the issues to upper Management.

Avenel, New Jersey, U.S.A.

As soon as I accomplished my traineeship with Aprile USA, Inc. I continued to work in the U.S. with Savino Del Bene USA, Inc. where I have been employed as import operative in their Food Department in Avenel, NJ.I followed all the aspects of the import of foodstuff in the country.Plus I forecasted incomes and expenses and billed the foreign agents and.

New York, NY, USA

Daily follow-ups with Customers on incoming shipmentsOrganization of files by most urgent/arrival dateKeeping up-to-date all the people involved (mostly suppliers) about the status of shipmentSending over all paperwork needed to succeed with import procedureAssisting Customers in case of claimsCost and Revenues foreseeingInvoicingGross Profit certification

Milano, Italia

Looked for new customers and business always caring the known customers who represents my masterpieces.Provided any quotation by sea and air with a special inclination for food and perishable goods (dry and reefer).My background with export operations has been a surplus value for the customers because I can assist them directly with such a matter.I have.

Milano, Italia

Followed the export operations for containers' shipments over the world by sea.Special task: food & beverage and perishable goods shipments (on reefer containers also) to the U.S. particularly.Invoicing.Good skills acquired on IBM AS/400 system, WWW surfing and Microsoft Office suite.

Sardegna, Italia

Booking and sales executive for the travel agency.

Sardegna, Italia

To book passengers and trucks on behalf of Grandi Navi Veloci S.p.A. in the quay offices in Porto Torres.Invoicing and accountat tasks.Statistical data process on passengers and cargoes streams.

Maturità Scientifica

Education record