Bo Chen Email & Phone Number

Toronto, On, Ca

Kingston, Ontario

As an Information Security Analyst, I've led University-wide initiatives, designing and administering comprehensive education programs impacting thousands. With expertise in operational support, project contributions, and incident response leadership, I've consistently aligned with industry standards, ensuring a robust security posture. Skilled in data classification, website enhancement, and cloud security evaluation, I've played a pivotal role in safeguarding sensitive information and mitigating risks.Cybersecurity Education and Awareness:- Design, maintain, and administer the University-wide cybersecurity education and awareness program, delivering training materials to over 8,000 employees and 28,000 students.Operational Support:- Provide crucial support to the Information Security Officer (ISO) in day-to-day operations and contribute to the development of security projects and procedures.Content Oversight:- Review and enhance the IT Services Security Website to ensure content accuracy and clarity.Subject Matter Expertise:- Serve as an information security subject matter expert, aligning with industry best practices and cybersecurity standards.Offer technical and business advice and guidance to enhance overall security posture.Data Classification and Security Tools:- Maintain the University’s data classification standard and associated tools, ensuring the integrity and confidentiality of sensitive information.Cloud Security Evaluation:- Collaborate with the ISO and Chief Privacy Officer to assess and review technical, administrative, and physical controls for identifying security risks in the adoption of cloud applications.Incident Response Leadership:- Assist the ISO in leading the incident response team, collaborating with the Security Operations team, IT Support Centre, and various University employees.

Kingston, Ontario

Kingston, Ontario

In my role as a Residence Don at Queen's University, I held a live-in leadership position dedicated to fostering a positive and inclusive community. I took direct responsibility for a floor comprising 27 students, addressing conduct issues, and ensuring the safety and well-being of residents. Additionally, I collaborated with a dynamic team to effectively manage a building housing 822 students, contributing to a secure and supportive living environment. Community Policing and Budget Management: - Led community engagement initiatives, fostering positive relationships with residents.- Managed a budget for community outreach and events to enhance public relations.Frontline Presence and Resident Relations:- Maintained a visible and approachable presence as a primary point of contact for community members.- Cultivated a strong sense of community by actively engaging with residents and addressing concerns.- Built meaningful 1:1 relationships to bridge gaps between law enforcement and the community.Safety and Security:- Contributed to public safety through proactive patrolling and community-oriented policing strategies.- Acted as a positive role model, promoting law-abiding behavior and community respect.Conflict Resolution and Crisis Management:- Mediated conflicts and addressed public safety issues with a focus on de-escalation.- Participated in a frontline on-call rotation, responding to emergencies and ensuring public safety.Community Education and Outreach:- Implemented and participated in educational initiatives and outreach programs to enhance public awareness.

Kingston, Ontario

As a Residence Society Executive at Queen’s University, I played a crucial role in nurturing a positive community environment. Responsibilities encompassed staff training, ensuring compliance with accessibility standards, and active engagement in residence activities. Demonstrating strong leadership, I directly supervised two employees and served as a support resource for over 3900 students. Additionally, I actively contributed to external committees, refining skills vital for community engagement, compliance, and crisis response.Leadership and Budget Management:- Directed and supervised two student interns while managing a $33,850 annual budget.- Integral part of the executive team overseeing a $645,000 organization with 52 staff members.Event Planning and Execution:- Successfully planned, organized, and executed residence-wide programs, engaging over 100 staff and volunteers and reaching more than 1000 students.Community Building:- Spearheaded monthly society-wide staff socials, fostering a strong sense of community among team members.Safety Initiatives:- Initiated and led safety initiatives, collaborating with campus partners for the installation of temper-dye on 500+ fire alarm pull stations leading to a dramatic decrease in malicious false alarms.

Belleville, Ontario

In my capacity as a Pharmacy Assistant, I meticulously processed prescriptions, delivered patient-centered care, and maintained efficient inventory management. I facilitated communication with healthcare stakeholders to uphold compliance standards. Conducted regular quality checks, ensuring a secure workspace, and adeptly adapted to evolving pharmacy procedures and regulations.Prescription Processing: - Proficiently process and dispense prescriptions using industry-standard software, ensuring accuracy and adherence to regulatory guidelines.Patient Interaction: - Provide exceptional customer service by counseling patients on medication usage, potential side effects, and answering inquiries, fostering a positive and informed healthcare experience.Inventory Management: - Efficiently manage and organize inventory, monitor stock levels, and collaborate with the pharmacy team to prevent shortages and maintain optimal supplies.Collaboration and Communication: - Foster effective communication channels with healthcare professionals, insurance companies, and pharmaceutical representatives to streamline operations and ensure compliance with industry standards.Quality Assurance: - Conduct routine quality checks and assist in maintaining a clean and organized workspace, contributing to a safe and compliant pharmacy environment.Adaptability: - Successfully adapt to changes in pharmacy procedures, technology, and regulations to ensure the highest quality of patient care.

Bachelor’S Degree, Bachelor Of Computing (Honours), Specialization In Computer Science With Professional Internship

High School