Musab Q. Email & Phone Number

Erbil, Erbil Governorate, Iraq

Order Management: checking daily ordered items for accuracy, availability, and determining appropriate actions for missing items & coordinating with the Warehouse to send Purchase Lists or Purchase Orders as necessary.Issue Resolution: Address current order issues promptly & Employ effective communication and problem-solving skills to resolve pending issues from previous orders to uphold customer satisfaction.Warehouse Coordination: Monitor order status closely to ensure timely delivery Investigate reasons for daily item cancellations & implementing corrective measures as needed.Technical Support: Acting as the primary technical support contact, handling testing, feedback, and facilitating product improvements.Pricing and Inventory Management: Checking all Supplier PO prices to Maintain accurate item prices & Update the B2B system to manage inventory levels.Supplier Interaction: Resolving daily supplier issues promptly, including late deliveries or incorrect items.Logistics Interaction: Collaborate daily with the 3 B2B Drivers, schedule and redirect them, and Fix every order-related challenge during their delivery.Customer Interaction: Generate offline orders, maintain prompt and clear communication with customers regarding order updates, changes, or issues, and Address customer concerns promptly, whether related to technical issues, internal processes, or pricing discrepancies, to ensure a positive customer experience.

Erbil, Erbil Governorate, Iraq

Supplier Interaction: finding good suppliers that our customers want their products, building good relationships with them, promoting their products & keeping them in stock..etcCustomer Interaction: actively Sales, Generating offline orders for them, letting them know if anything changes, suggesting things they might like, and helping them if they have any problems retaining them.Technical Interaction: would always suggest changes & improvements to make our platform and admin panel better.Content Management: updating the website content every day to make sure everything looks good and works right regarding pictures, names, categories..etPrice Management: always checking and updating supplier prices.

Erbil, Erbil Governorate, Iraq

I built a YouTube channel with over 120,000 subscribers, sharing my six-year gaming journey. currently stopped to focus on my career goals.

Erbil Governorate, Iraq

I run a small business where I source products from international markets and sell them in Erbil. My ultimate goal is to enhance my skills until I secure a position in a reputable company.My Main duties in this role include:• Find suppliers and procure goods, negotiating contracts with them.• Coordinating with forwarders and clearing agents for an efficient clearing and receiving process.• Overseeing transportation and logistics.• Analyzing data to identify and solve problems.• Following up with suppliers to ensure product quality over time.

Zilan City , Erbil

In this role, I learned how the FMCG industry operates, which completely changed my perspective. The strategies for making a profit are unique and different from other industries!• I played a significant role in the team, assisting the supervisor in training many employees.• Monitored store inventory levels.• Showed dedication by helping rebuild the building and working overtime when needed.Sadly, my employment ended due to branch relocation and my commitment to pursue a college education.

Kasnazan - Erbil

During my college days, I worked part-time at our family-owned store, where we sold electric and water supplies. I provided assistance to my dad, the manager, in various aspects of the business.