Baalaji Dhanabalan, Ms, Pmp, Csm, Cssbb Email & Phone Number

• Drive corporate and program performance by collaborating with executive leadership and leveraging advanced project management skills.
• Lead strategic initiatives by developing prioritized scopes and strategies, managing cross-departmental collaboration, and resolving complex issues.
• Utilize comprehensive data analysis to provide actionable insights and deliver executive-level presentations, enhancing decision-making processes.
• Oversee planning and continuous improvement initiatives, supporting executive communications and ensuring alignment with KPIs and strategic goals.
• Lead the Energy Resiliency Programs portfolio, spearheading program design and implementation, business development, operations, and market expansion.
• Implement an enterprise data analytics platform to monitor program performance, including production metrics, financial outcomes, and key performance indicators.

Fresno, California Area

• Collaborate with RHA leaders to develop projects, strategies, resources and process improvements to maximize the impact of programs serving millions of customers and thousands of businesses. In my role, I:
• Work with senior leadership to plan and direct critical-path activities
• Develop plans to establish and meet program deliverables and achieve revenue targets
• Provide development and tracking for project milestones, roadmaps and activities required to ensure project success
• Designed, implemented and oversee energy resiliency programs
• Implemented best practices for business application requirements gathering and led successful of several program databases

Fresno, California Area

• I served as RHA’s principal project manager, analyzing program performance and developing tools and resources to increase program efficiency. In my role, I:
• Led planning for the statewide implementation of the Covered California Health Benefit Exchange program providing outreach, education and enrollment assistance for qualified health plans and Medi-Cal to targeted low.
• Aided the design of operational process systems that support a network of over 900 statewide organizations for the Covered California Health Benefit Exchange
• Defined processes and tools best suited to each project, using agile or waterfall approaches depending on the project specifics and client goals
• Conducted International Standard for Organization (ISO) internal audits for all RHA programs and departments to verify compliance with policies and procedures

Fresno, California Area

• Supported performance improvement, project management and financial analysis projects. In my role, I:
• Improved clinical outpatient access in medical specialty departments by implementing master calendar tool
• Led an operational strategic team to design, develop and roll out an automated attendance calendar tool
• Served as a project manager for implementing “My Doctor Online” in 18 departments in one year
• Created reports in SAS, Excel and Access to track Key Performance Indicators and budget analysis

Las Cruces, New Mexico Area

I served as a Business Analyst in rolling out Black Board, a student online education tool, for the University. I also worked on Financial Aid data, trained and prepared training manuals and documentation, generated descriptive statistics, regression models and nonparametric tests. Designed, implemented and maintained two online courses for the Educational.

Las Cruces, New Mexico Area

I worked with VANTAGE (an enterprise resource planning tool) to improve shipping delivery performance, conducted quantitative data analysis to reduce TAKT time and improve machine and labor utilization, implemented a new plant layout design using Arena and AutoCAD for efficient workflow, and analyzed the causes for scrap and reduced production cost by 23%.

Chennai Area, India

I created reports in SQL and PL/SQL for order monitoring. Served as a Business Continuity plan representative for the team, and communicated directly with the customer to ensure solution is provided to critical customer problems.

Master'S Degree, Industrial Engineering

Bachelor'S Degree, Mechanical Engineering