Having around 2.6 years of experience in Production support Engineer.Working as Production Support team member for Banking Applications.Extensively worked with UNIX and Oracle platform.Good exposure on AWK and SED concepts.Good in writing complex SQL queries according to business rules.Extensively worked on FTP and SFTP commands.Good experience in Job Schedule Crontab.Knowledge on Shell Scripting and PLSQL.Worked extensively on Incident, Problem, and Change Management.We have involving 24X7 and on call support.Having good knowledge in Service Now ticketing toolAnalysis and troubleshooting of issues in Production environment and resolve the issues.Having sufficient workflow knowledge in ITIL (Information Technology Infrastructure Library).Having adequate knowledge in Autosys to schedule and monitor jobs. Able to write JIL (Job information Language) programs according to the business requirement.An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.
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Integration EngineerPayuBengaluru, Ka, In -
Production Support EngineerBroadridge -
Application Support EngineerBroadridge Financial Solution India Pvt Ltd Nov 2021 - PresentWorked as Production /Application Support Engineer in Broadridge Financial solution India Pvt Ltd.My role was L1 & L2 Production Support Engineer.Proactively monitoring application processesIdentifying root causes for bugs and development requirementsEscalating issues to the L3 team when necessaryMonitoring and assigning backlog incidents to the respective teamsManaging incidents and change management effectively.Supporting on-call and triage callsCreating certificates for both BEMNG and APIInvolvement in production and patching activitiesResponsible for BAU (Business as Usual) activitiesMonitoring the running jobs and checking the log files if any issues.Monitoring the jobs, which ultimately ensure schedule completion.Forwarding to L3 team if fix is required.Address Tickets within SLA and Resolving tickets.Updating all the team members regarding new changes in the applications.Patch request-solving Updating, install and uninstall Fixes/patches.Monitoring the jobs, which ultimately ensure schedule completion.Running daily usage, weekly & monthly billing, and trial billing related jobs.To able to attend calls, on-call basis whenever assigned.Interacting with onsite clients.Troubleshooting and Diagnosis of the UNIX and related problems.Proactively and independently working on resolving issues before they impact the client.
Baba Jan Education Details
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B.Tech (Ece)
Frequently Asked Questions about Baba Jan
What company does Baba Jan work for?
Baba Jan works for Payu
What is Baba Jan's role at the current company?
Baba Jan's current role is Integration Engineer.
What schools did Baba Jan attend?
Baba Jan attended Jntua Cea.
Who are Baba Jan's colleagues?
Baba Jan's colleagues are Misba Ghauri, Kevin Stid Peláez Nimisica, Krzysztof Krzanowski, Sirikonda Sirikonda, Nidhi Sharma, Suresh Sharma, Neha Batra.
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Baba Jan
Digital Marketing Expert & Trainer | Lead Generation | Technical Ecommerce Seo | Content MarketingBengaluru1gmail.com -
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Baba Jan
Production Support | Process Automation | Technical Consultant | Linux | Ansible | Python | Plsql | Selenium | Oracle Weblogic Administration| Shell Script | Javascript | Wlst|Webserver Admin| Windows|JbossBengaluru1cgi.com
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