Baba Olu Odusi Email & Phone Number

Adelaide, South Australia, Australia

• Understand and translate business requirements into effective NetSuite ERP solutions.
• Work collaboratively with the NetSuite Technical Consultant to ensure seamless integration of functional and technical aspects.
• Ensure the ongoing success and satisfaction of NetSuite customers post-implementation.
• Provide guidance and support to customers in effectively utilizing the NetSuite system to meet their business needs.
• Perform relationship management, customer needs assessment, solution optimization, training and education, and troubleshooting to maximize customer value.

Adelaide, South Australia, Australia

• Customer engagement, requirement gathering, and evaluation.
• Transforming Customer demand and use cases into business model (logical and technical).
• Providing implementation by mapping business process and requirement into enterprise systems.
• Customization of business systems and ensuring that it works in accordance with the use cases.
• Creation of workflows and deployment of scripts and bundles in accordance with business needs.
• Providing proper documentation of processes/integrations and training where required.

• Creating and refining core business and systems requirements into technical designs.
• Assisting in application development, configuration, and modifications to meet user requirements.
• Providing technical fault analysis and recommending new application solutions.
• Providing expert technical support in ERP and training of stakeholders.
• Acts as a liaison between business stakeholders to document clear business service requirements.
• Formulating documentation to describe the custom configuration of applications and procedures.

• Monitoring systems performance and managing parameters to provide fast responses.
• Considering both back-end organisation of data and front-end accessibility for end-users.
• Generating reports by scripting and querying from the database (SQL, Oracle) as per need.
• Installing and testing database management system and ensure database integrity.
• Controlling access permissions and privileges on the database and ensure data security.
• Contacting database vendor for technical issues until they are resolved.

FZE-Snake Island

• Providing first line technical support for business and IT service incidents and requests.
• Assist staff with the management of Computers, Printers, VOIP phones and other devices.
• Administration and management of document control management system.
• Interacting with software vendors to resolve application, licensing, and other issues.
• Researching, recommending, and assisting in the deployment of new applications.
• Conducting regular system audits and interacting with computer platforms.

Lagos

- Installation and Monitoring of UPS Machine.- Conducting electrical safety checks on computer equipment.- Testing and evaluating new technology.- Verification and monitoring of backup systems and upgrades.- Troubleshooting network related problems, diagnosing and solving hardware/software faults.- Working closely with vendors, and clients to ensure an.

- Assisting with system and network installation, upgrades, migration, repair, and maintenance.- Assist with ATM installation/maintenance and repair.- Managing and remote monitoring of ATM faults with the help of the GASPER tool.- Uploading of critical ATM software security patch and updates.- Managing and monitoring data servers, device drivers, and.

Postgraduate Certificate

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