Senior System Analyst
Current• Administered the Healthcare Management information system (HMIS), ensuring all clients and users were able to access necessary documents and records without trouble.• Monitored & implemented medical system billing, Admission & discharge, Radiology, Polyclinic, OPD, IPD, Telemedicine, EMR, ERP, Pharmacy operations, Nursing, and patient management.• Documented workflows and executed comprehensive training plan to all Medical and non-medical users to increase the usage of the product.• Liable for assessing individual/group training needs.• Development of Training materials and preparing research lessons.• Developing and delivering programs of learning activities.• Liaising with other Department to collect Feedback and Place the changing request of Software into systems.• On field software support while addressing and redirecting the real me issue in Software.• Measuring progress and provide end-user feedback to vendor.• Manage support tickets that pertain to Route Manager.• Responsible for Bug identification, scenario testing, documentation and OPA's. • Keeping up to date with all changes, enhancements, and modification to the mission.• Management application throughout the development process
