Receptionist
Muzaffarabad
JOB RESPOINSABLITY:• Making sure that no unauthorized personnel enter restricted areas.• Answering queries from visitors to the shopping centre.• Carrying out inspections of stores and the car park.• Creating a safe and comfortable working environment for employees and visitors.• Answer customer queries by telephone, email or in person.• Perform general administrative tasks.• Manage all visitors.• Handle and redirect customer queries.• Maintain a professional reception area.• Handled customers on the phone and in person.• Resolved customer queries.• Managed and redirected customer complaints.• Processed customer orders.• Recorded all customer interactions.• Prepared letters and emails to customers• Followed up with customers